Experienced professional with a dynamic background spanning 15 years of successful sales expertise and 11years of comprehensive property and casualty account management. Adept at building and nurturing robust client relationships, serving as a trusted advisor to advocate for clients’ needs and delivering scalable value through insights gained from key accounts.My journey has led me to my current role in the Insurtech startup landscape. Working within the fast-paced realm of Insurtech is enriching my proficiency in leveraging emerging technologies to deliver cutting-edge solutions to commercial line clients and stakeholders.A collaborative team player, I thrive in cross-functional environments, collaborating seamlessly across diverse teams including agency experience, underwriting, marketing, sales, and technology, to optimize customer satisfaction. With a passion for data-driven decision-making, I analyze customer data to identify trends, contributing to continuous operational enhancements.Possessing a strong commitment to regulatory compliance, I ensure adherence to state laws and regulations governing insurance agents, including licensing and continuing education requirements. Over the past 8 years, I’ve excelled as a self-managed remote professional, adeptly handling complex situations and escalations from insurance agents. My proficiency extends to coaching and mentoring peers, fostering an environment of growth.I’ve earned the trust of Spanish-speaking customers, and I’m honored to currently fulfill a bilingual role, educating the Spanish-speaking community and business owners on financial protection and goal attainment. Dedicated to my ongoing development, I actively pursue personal and professional growth opportunities, engaging in continuing education, earning professional designations, and participating in internal training programs.