Jorge Cuestas Email & Phone Number

Greater New York City Area

Assist in Projects of Companies Wide Technology and Install and configure Apple desktop, laptop, and mobile systems.Provide on-site support for client’s Data Center Solutions and Migration projects.Assist with relocation of desktops, patch panels, and cabling infrastructure.Document and certifying completion of migrations to project team.Install Cabinets, Networking equipment, Servers and manage PBX rooms.Experienced in the resolution of desktop/ work group-related problems in a 500+ user environment. Setup new PC’s and laptops for new employees, configured PC’s, setup network connectivity, and installed and tested hardware and software based on customer needs.

23-30 Borden Ave

• Ensure accurate asset management by utilizing Manage Engine Service Desk Asset Tracking to manage infrastructure technology assets • Travel to remote sites for IT projects and field installations as required• Supported 4000 module pick-to-light systems including repairs and new deployments• Evaluated hardware and software solutions for confirmation workstations on production floor including barcode scanners, printers and applications- Zebra, Intermec, Symbol, HHP• Perform and collaborate with teams in preventive maintenance and repairs of corporate and warehouse technology infrastructure including, but not limited to: PCs, Laptops, Phones, Printers, Kronos clocks, Audio and Visual, Barcode scanners, weight scales, print servers Intermec RF handheld and vehicle-mount terminals improving receiving, inventory and replenishment processes.

Nyc

-Provide technical support over the phone, by email, remotely, and desk side to over 500 users in 10 locations across the New York City area in a Windows based environment. -Work with Microsoft Exchange 2010 and Active Directory to create new users, distribution lists, password reset, and user account permissions.-Train staff on using on online interior services with a webcam and PC app. -Set up and configure workstations, laptops, tablets, smart phones (iPhone, Android, Blackberry), UPS, Polycom desktop and conference phones, and video conferencing equipment.-Image computers with Dell Kace Appliance.

Queens Ny

Moved and installed computers throughout the school, updating operating systemsSet up and break down of A/V for site events and conferences local and nationalPerformed data backups, imaging, and restoring settings on new and existing computerInstalled network media accordingly by using of hand tools and other testing equipment’sManaged all cable installation in and around the schoolOrganized merchandise for delivery, and keep records regarding these transactions

Greater New York City Area

Monitored the command station, trained employees, maintained records and performed required tests.Performed installation and moving of fire equipment.Track record of working effectively without supervision.Performed moving and installation of computer systems to monitor fire and security.

Networking And System Administration, Cisco Networking Academy, Certification In Routing & Switching (Ccna R&S)

, The Cisco Networking Academy at BMCC delivers a comprehensive, 21st century learning experience that help provide the necessary.

Advanced Computer Training, Network And System Administration/Administrator

CompTIA Network + High quality, hands-on technical skills, extensive and rigorous training led by certified and experienced instructors.

Civil Engineering