We’re on a mission to empower every person and organization on the planet to achieve more!As a manager in CSS (Customer Services and Support), my main goal is to lead a high-performance team based in several different EMEA countries, supporting customers all over the world. The type of support provided involves deep technical issues, from small to large enterprise companies.As a people manager, my constant goal is to provide full support for my teams, working together to achieve their full potential, to develop their skills and to help their career development. As a business manager, my continuous objective is Customer Focus, maintaining and healthy and sustainable business.I'm an Experienced Manager with a demonstrated history of working in the computer software industry. Strong information technology professional skilled with Oracle and Microsoft knowledge, IT Strategy, Management, Software as a Service (SaaS), and Pre-sales.During all my IT career with more than 20 years, I experienced a wide variety of complex roles, in constant changing and multicultural environments, with a track-record of resistance and resilience.