Jorge Briceño Miranda Email & Phone Number

Nuremberg, By, De

Led a 3-member team design and implement dashboards that fed from the company staff and project information, improving up-to-date visibility and scalability. Leveraged tools such as Fivetran and dbt Labs, integrating HiBob CRM data and local timesheet system into GCP BigQuery to visualize processed data in Looker Studio and Tableau.Developed and maintained custom applications in Apps Script (JavaScript) -Google Sheets and Python, in combination of multiple APIs, increasing operational efficiency of IT and PMO departments.Automated processes for the regional finance department and provided insights of the monthly results, allowing up-to-date monitoring and timely reporting during internal and external audits.Collaborated with agile project managers (PjMs), to prioritize the product backlog (Jira) based on resource allocation, project goals and stakeholder requirements, and the resolution of pending.

* Fourier Intelligence - Singapore, SingaporeOrchestrated the market expansion of robotic rehabilitation solutions across North and South America through indirect channels (distributors and agents). Developed and executed a strategic market entry plan that drove a 50% increase in revenue, established key partnerships with regional healthcare networks, and created a $5 million sales pipeline. Created a financial forecasting model in Excel to predict gross income, guiding investment decisions in robotic technologies. Developed dashboard in Power BI to monitor the regional forecast and project insights, to allow the quarterly strategies that ensure constant annual growth.* Servicios Asae – Santiago, ChileDesigned and deployed an app to manage quotations, streamlining workflows and utilizing an optimization model (multi-knapsack) in Python (using PuLP, NumPy, and Tkinter) to create tailored service packages based on client budgets and feature preferences. Integrated this solution into an automated sales cycle tracking system, achieving consistent monitoring and visualization of opportunities, and reducing yearly operational costs by ~7%.* Edwards Lifescience - Sao Paulo, BrazilLed data-driven market development initiatives focusing on indirect markets in Chile and Argentina. Executed data analytics using Ministry of Health datasets and internal databases to deliver strategic insights to business and marketing managers and directors, reshaping market strategies. Conducted data wrangling with Python (Pandas), SQL (MySQL) and PowerQuery, and collaborated to build automated reports and dashboards in Qlik Sense sales performance. Integrated Salesforce CRM data to analyze regional revenue, competitor positioning, public tender activity, and distributor efficiency.

Volketswil, Zurich, Switzerland

* Business Development ManagerDeveloped long-term strategies for Swiss robotic neurorehabilitation and Dutch human movement research in South and Central American markets while maintaining continuous communications with leadership teams in Europe and the USA.Implemented comprehensive and scalable B2B plans for direct and indirect sales channels using a data-driven approach, resulting in a revenue of nearly $2.5M and increasing brand awareness.Trained and mentored sales and marketing teams on the effective development and usage of contract negotiation strategies, leading to the acquisition of new sales partners and generating over $10M in new projects.Collaborated during internal and external audits, providing ad hoc documentation to the Regional Finance Department and creating sales processes.* Business Intelligence AnalystLed cross-functional teams across LATAM in charge of process design and data wrangling during the 2 years Oracle Fusion CRM migration, facilitating the customization of the standard solutions for sales and marketing implemented in the region.Created a model using Python and a database in Microsoft Excel, Access (SQL), that leveraged customer information from the CRM by allowing the sales managers to efficiently allocate time and budget during visits, reducing 5 – 10% of expenses. Created tailored Power BI dashboards to monitor KPIs for sales and marketing departments, providing insights that optimized budget allocation and supported data-driven strategic decisions across the market.* Clinical SpecialistSupported the clinical department and conducted training (as a certified instructor) for key accounts and demonstrations of robotic devices in numerous clinical facilities.* Service SupportSupported the service department by managing and resolving L and L1 service tickets for robotic devices, ensuring compliance with electrical safety standards.

Santiago, Santiago Metropolitan Region, Chile

Implemented a time series forecasting and regression analysis, predicting future stock levels and identifying key factors, thereby mitigating financial losses and increasing annual revenue by 3%. Created a protocol for participating in public tenders and dashboards in Power BI to monitor project status, competitors’ proposals, and probability of success. This increased operation efficiency and revenue and contributed to receiving additional discounts from manufacturers.Created a database in Access (SQL) for the technical service department that optimized maintenance schedules, spare parts management, and restocking based on public and private contract requirements.

Santiago, Santiago Metropolitan Region, Chile

* Product ManagerExecuted clinically innovative and turnkey solutions for public and private institutions in the robotic rehabilitation and biomechanical fields by building and growing profitable, reliable, and sustainable brand names.Configured and synchronized multiple motion analysis devices, such as MoCap cameras, IMU, force plates, sEMG, and instrumented treadmills, and engaged in customer training, data collection, and biomechanical interpretation.Developed marketing and sales strategies for biomechanical and rehabilitation robotic devices by analyzing market conditions, overseeing the product development lifecycle, and coordinating effective marketing strategies.Responsible for processing and analyzing biomechanical data and creating tailored dashboards using Excel and Python (Pandas and Matplotlib) for clients to facilitate visualization and support data interpretation.* Service SupportCoordinated and executed L1 and L2 medical device technical services during maintenance visits, which resulted in a reduction in response time and increased customer satisfaction.

Santiago, Santiago Metropolitan Region, Chile

Coached and led a 7-member sales team, leveraging data insights to guide business objectives, monitor performance and the team’s budget, and optimize sales strategies, generating over $350K in revenue.Oversaw all lead assessments, consultative approaches, client upselling, and cross-selling strategies. Managed and created comprehensive proposals and their respective follow-ups of opportunities (up to $1.5M).Revised and approved expense reports for sales representatives.

Caracas, Federal District, Venezuela

Independently wrote technical manuals for the proper installation and preventive maintenance of belt conveyors and flat and inclined plate carousels.Tested control panels, electric boards, and PLC units, providing detailed information on error logs and operating statuses of the installed systems.Prepared unit cost analyses for baggage transport systems and spare part suppliers and supported the line manager in negotiating with local and international manufacturers.Trained technical service staff on effective maintenance routines and the implementation of cause root analysis.

Philadelphia, Pennsylvania, United States

Designed a database using VBA and Microsoft Excel to organize and filter large kinematics gait datasets from the Codamotion capture system.Cleaned and processed kinematics data, identifying subtleties in gait patterns between novice and advanced ReWalk™ exoskeleton users.Analyzed and interpreted gait data through videos and graphical outputs, proposing improvements to training protocols and device operation to enhance usability for new users.Collaborated with research advisors to refine training methods and optimize the exoskeleton's performance based on user-specific gait analysis.Co-authored a paper presented at the International Conference on Rehabilitation Robotics (ICORR), highlighting findings and recommendations from the gait pattern analysis.

Caracas, Federal District, Venezuela

Wrote a preventive maintenance manual for power generation engines based on the operational information provided by manufacturers and the Maintenance Management's proposal, which saved the department around 10% of its annual budget.Designed a database and technical sheets of different engines of the power plant, reviewing the existing maintenance contracts.Trained technical service staff about preventive maintenance routines for engines and provided Gantt charts to facilitate the visualization of the maintenance schedule.Loaded and updated technical data into the SAP module for maintenance planning (PM).