Jorge Eduardo Olmos Email & Phone Number

Everywhere

As a Delivery Director overseeing a team of Project Managers, my role encompasses various responsibilities. I engage in Scrum coaching and provide training for new Project Managers, offering essential support for project delivery and ensuring the successful implementation of client requirements. My duties extend to the development and supervision of Statements of Work (SOWs) and commercial agreements, aligning them with annual forecasts. I take charge of planning and controlling the Profit and Loss (P&L) in accordance with the SOWs and annual projections.One of my key focuses is enhancing client relationships within the company, fostering new business development, and consistently improving our service offerings. I actively participate in defining project execution techniques tailored to the specific needs of clients and projects. Additionally, I play a pivotal role in strategic planning, anticipating team expansion requirements, and generating new projects to foster the growth of the account. My commitment lies in ensuring the seamless coordination of projects, financial stewardship, and overall client satisfaction

Provincia De Buenos Aires, Argentina

Lead the implementation services and productive services at clients. Represent Poincenot to clients and vice versa.Manage the planning and execution of the product implementation project at clients in line with commitments to clients and Poincenot's business needs.Monitor incidents and ensure appropriate escalation, reaching the most suitable solution, meeting SLAs, and service objectives. Direct activities for diagnosis, analysis, research, solution, and service restoration for the first level of support.Plan and manage resources and capabilities to ensure efficient delivery of level 2 support. Manage the delivery support team in ensuring compliance with commitments and agreed service levels with clients.Manage SLAs with clients to assess compliance with agreed levels for service quality.

Buenos Aires, Argentina

Delivery Manager for a +30 persons account in W3 It Solutions. Coordinating TL's, QC Leads, BA's, Scrum coaching and delivery support and executive reporting.Main responsabilities:- Ensure project delivery- Development and supervision of SOW’s and commercial agreements.- Annual forecasting of the account.- Planning and control of P&L according to the SOWs and annual forecast.- Improving Client relationship within the company developing new business.- Definition of the project execution techniques according to the customer and project needs.- Planning team expansion and generating new projects growing the account

Argentina

Project manager in United Nations Office for Project Services, delegate at “Ministerio de Educación”, to assist on the project “Sarmiento”. Working with several process at the time on reaching their maturity.

Argentina

Senior Project manager in Globant, assigned to a major Globant account and managing several projects in paralell. Until December 2017 was in in charge of one project with 8 products and more than 30 people in charge. From January 2018 I became the lead PM for three mobiles project for the same customer, with 40 people in charge.

Accounts Manager at Lightech with solid and consistent experience in project management. Accountant at both local and regional level. With orientation to work by objectives, prepared to face situations of challenge and improvement working with multidisciplinary teams.

Buenos Aires, Argentina

Management of project for Latin-American. Working as a consultant for high value partners, helping with the planning, deploying and review of several projects. Collaboration in strategic planning of the area. Reports directly to the Director of Services.

Buenos Aires, Argentina

Networking Specialist and perimeter security. Resolution of cases in infrastructure Networking and best practice recommendations. Monitoring and managing projects globally. Continuous training on the tools in which we consultancy.

Information Security Analyst. Definition and implementation of politics, procedures, standards and instructions of the business. Active participation in the deployment of ISO 9001 and 4609 BCRA regulations. Administrator of the certification process of ISO 27001. Development, implementation and testing participation "Business Continuity Plan." Focal Point for internal audits.

Tucumán, Argentina

Auditing software in several companies. Audit was conducted on servers, notebooks, desktops and all kinds of PC. Serving as consultant for the replacement of illegal software.

Tucumán, Argentina

Intern in the department of systems, software development area. We worked with Power Builder, Oracle database and SQL Server procedures, In charge of Mr. Carlos Amin, Head of Systems Department. Analysis and development of user requirements.

Master, Gestion De Servicios Tecnológicos

Activities and Societies: Maestría en gestión de servicios tecnológicos.-

Ingeniero En Sistemas De La Información, Informática

Analista Universitario En Sistemas, Informática

Bachiller Nacional Billingue

Education record