Jorge F. Rodriguez Email & Phone Number

Mississauga, On, Ca

Toronto, Canada Area

As a Sr. Presales Engineer, I'm responsible to present our platform to qualified prospects as part of the sales process. Primary Responsibilities:- Identifying client needs during discovery sessions.- Preparing targeted demonstration scripts, environments and other content- Giving effective product demos to potential clients.- Responding to RFPs/RFIs and other tender documents.- Responding to technical questionnaires and security assessments.- Travelling as required to deliver onsite demonstrations and attend trade shows.- Leading internal training sessions for the sales team as part of ongoing product training.

Markham, On

Provide Presales and technical support on the phone, email and support on client site for the variety of Morpho/L1 Identity Solutions products (Biometric readers such Fingerprint, finger vein recognition, OEMs, Face readers, etc.)Collect and analyze software and hardware requirements to customize solutions for potential projects.Execute code and provide support (C#, SQL Server Express) for clients to use in SDK deployments.Coordinate development offshore team and release final software customizations.Educate and train customers on site or via webinar on hardware and software functionality and usage.Assist with new initiatives, support internal departmental processes, systems or special projects as required.Work with sales representatives to follow up sales and client orders.Represent the company on trade shows and prototype presentations and business meetings.

Contracted to a large Bank firm as a Production Support contact at Level 3.- Supported production CRE-Intranet web applications, in .NET Framework, Windows OS scripting, PowerBuilder.- Participated in Disaster Recover simulations, Quality Audits, Peer Reviews.- Coordinated an offshore Indian team of 3 people to develop change requests, application improvements and Quality Standard CMMi maintenance documentation.- Supported application issues at Level 2 and L3 Support.- Directed triage meetings to analyze and determine solutions for application issues.- Trained and supervised new team members.- Developed small initiatives to improve productivity.

- Managed user’s access and permissions to databases, bug tracking tool, data repositories.- Supervised the integrity of project databases.- Monitored continuous integration of the project, developed integration scripting with NANT.- Developed change requests.- Developed new screens and stored procedures for production shipping and management projects.

Bachelor In Computer Science And Administration

Education record

- Infosys Programming Fundamentals - Quality Assurance, Relational Database Management Systems, Oracle, Java Fundamentals, C++ - Infosys.

Education record

- Programming a Microsoft SQL server 2000 database - certificate (2007)

Solutions Engineering