Jorge Fundora Email & Phone Number

Hollywood, Florida

Manage all aspects of store operations in a professional environment. Hire, train, coach and retain talented employees. Use financial and operating reports to create yearly store budgets. Conduct payroll as well as facilitate reports to accounting. Analyze market trends in order to stay competitive in a constantly changing market and finding profitability in merchandise that competitors shy away from in order to retain and grow current customer base. Created marketing campaign which included revamping store to newer cleaner merchandising displays. Designed bright inviting window wraps to keep customers interested and draw them in. Wrapped 2 box trucks for marketing and driving customer service while picking up or delivering customer merchandise. Expanded store into additional bay when it outgrew current square footage. Lead the team to selling near $1million dollars in total sales at roughly 50% cogs. Maximizing in store sales as well as lead Ebay and Amazon e-commerce. Currently working on integration of stores point of sale system to new software in order to further reach out to new potential customers, while maximizing profitability of current loan payments and maximizing future loan balance using historical research and proven efficiency. Maintain and keep up with security procedures to limit shrink by auditing store merchandise and use it as a training method for employees.

Margate

Managed store operations by scheduling and hiring Team Members and following up on their work results. Recruited, interviewed and trained Team Members while monitoring their growth. Coached, developed, and mentored all Team Members in the store while providing a professional and friendly environment. Exceeded financial goals by using customer service, the negotiations of loans and purchases as well as sale or merchandise to help maximize profit. Analyzed operating and financial statements and used financial ratios to show where areas could be maximized as well as areas for potential growth. Implemented store role out of firearms in the district, and quickly grew firearm loan balance to around $20,000. Worked with other store managers to assist and suggest where potential for growth was as well as used vast product knowledge to maximize profits from any odd or unique items. Balanced stock from other stores while increasing turns to minimize and almost completely eliminate aged inventory. Implemented the use of the apps offerup and 5mile as well as the company standard which was craigslist.com to seek out all and any new potential customers. Reported to and worked with district manager to continually produce, learn and grow store profits. Recognized as a top store by doubling sales goals in a monthly competition and repeatedly exceeding store monthly financial goals.

Hollywood, Florida

Started as a young pawnbroker writing up loans and basic negotiations of pawns and sales. Repaired, cleaning and reformatting computers. Quickly learning to think outside the box and strive for growth. Helped move store to current location. Implemented the use of e-commerce such as ebay and craigslist to grow yearly sales. Conducted market research to learn from competitors. Redesigned store layout to maximize sales potential of current inventory eventually doubling gross revenue. Opened and closed store. Priced general merchandise and Jewelry as well as cleaned and polished it. Used anything available to gain product knowledge and much expertise in Jewelry/Diamonds. Hired, trained and payed employees.

Miami/Fort Lauderdale Area

Assisted attorneys as well as paralegals by picking up police reports. Answering phone calls. Greeting clients. Running errands. Called and worked with medicare/medicaid to find out which charges where accident related. Emailed/called accounts in collections to receive payoff amounts.

Bachelor Of Arts (B.A.), Criminal Justice, 3.667, Graduated Summa Cum Laude

Finished bachelors degree of 60 credits in criminal justice in 1 year and half while working full time and graduating summa cum laude.

Accounting, International Business

Activities and Societies: Delta Tau Delta FraternityObtained associates degree in business administration and completed 93 of 120 required.