Jorge Hernandez Email & Phone Number

Mountlake Terrace, Wa, Us

Mountlake Terrace, Washington, Us

Redmond, Washington, Us

As a Sr. Software Engineering Manager, I led Product Sourcing to develop and execute a strategicroadmap aligned with industry standards and drove cost savings for the digital transformation officeorganization (stakeholder).My primary focus was on cost spend management and price contracting, and I utilized data-driveninsights and end-to-end workflow automation to enhance the maturity of this pillar. I collaborated closelywith SAP teams, leveraging Ariba for strategic sourcing and Microsoft's vNext solution for the Devicesgroup, which optimized sourcing operations and enhanced supplier relationships.One of my key accomplishments was leading the shift towards an API-first approach to third-partyintegrations, which enabled us to deliver a first-party experience in a centralized manner. Thisempowered sourcing and finance managers to work on a single user experience platform andstreamlined operations across the organization.I've been responsible for leading compliance work with third-party integrations and all required wiring inAzure DevOps and Service Tree and C+E Onboarding.I prioritized people/team development and fostered a culture of innovation and collaboration. I led ateam of software engineers, providing mentorship and guidance to ensure their success and help themachieve their career aspirations.

Redmond, Washington, Us

In my role as a Sr. SWE of Infrastructure Engineering Solutions, I was allowed to participate in creatinga high-performance team, focusing on Agile methodologies and best practices. I have successfullyled all Agile ceremonies, including planning, backlog grooming, execution, retrospectives, demos, andinnovation and planning, resulting in increased team productivity, delivery efficiency, and customersatisfaction.One of my significant accomplishments was creating the Architecture Review Board, which hastransformed the Service Review Processes for the organization. This initiative increased the quality andconsistency of service delivery across the organization and improved alignment with business goals andobjectives.As a mentor, I have helped develop and shape university recruits' careers, resulting in the placementof two candidates in positions at Microsoft, as well as one participant in the LEAP program. I ampassionate about mentoring and enjoy sharing my knowledge and expertise with others, helping them toreach their full potential.On the engineering front, I played a pivotal role in the digital transformation from a Service Engineeringorganization to a Software Delivery model, applying domain-driven design principles and architecturepatterns that decomposed monoliths and directly used microservices. By sharing these practices acrossall the teams in Infrastructure Engineering Solutions, we were able to build a platform that improvedefficiency and delivery speed and opened up consumption to Microsoft and potentially other tenants inthe future.Overall, my leadership and technical expertise have played a critical role in the success of InfrastructureEngineering Solutions, resulting in increased productivity, improved service delivery, and enhancedteam morale.

Redmond, Washington, Us

As an individual contributor, I played a critical role in driving the digital transformation of theManufacturing space, enabling significant improvements in both new builds and reverse logisticssystems. Leveraging my expertise in systems design, I designed and implemented a distributed systemthat optimized the delivery of serialization events at manufacturing centers and repair operations,significantly reducing system downtime and increasing efficiency.Furthermore, I was instrumental in integrating the warranty systems with events generated by themodern architecture, allowing for seamless tracking and management of warranty claims across theentire manufacturing and repair process. This integration enabled the identification of previously hiddenwarranty issues, resulting in increased customer satisfaction and improved product quality.Working closely with data teams, I also developed a comprehensive data storage solution capableof handling millions of datasets for the devices manufactured by Microsoft. This solution effectivelymanaged vast amounts of data, enabling faster and more accurate decision-making.

Redmond, Washington, Us

Create solutions for enterprise systems that enable product lifecycle management and end to end business requirements for the manufacturing, and distribution of consumer electronic devicesUse data driven approach that are tied to company metrics to ensure decisions made are following best engineering practices and standards, introduce new tools and technologies.

Espoo, Southern Finland, Fi

Product backlog owner, drive requirement management and team to one common goal, alignment with business requirements and making decisions about prioritizationDuring the double role period, one of the main responsibilities was to establish the continuous integration environment used for MES solutions, including design, build, deployment and test framework that works across all layers of the product.

Espoo, Southern Finland, Fi

MES Product configuration, release management, IT roadmap follow up and new features, worked parallel positions for several months and had an assignment in San Diego California, USA for building the Windows Phone capabilities in Demand Supply Network organization, reporting to Markets.Concept work for Nokia Connected Devices programs, both architecture work and capability development for signing code software as well as delivery chain for operator's backend systems for critical secure information (SIM lock)One of the most successful projects was the 100M Challenge, which opened up the feasibility for Nokia to manufacture effectively large volumes using existing infrastructure, this was deployed to 10 factories across the world.Capability development for Windows Phone 7 Fast Track programs and new Windows Phone 8 programs, supporting remotely for builds in Beijing site and locally with R&D San Diego on product programs and Operator Lab Entry scheduled deliveriesLaunched Nokia's first Windows Phone, as well as other models in a period of 18 months, by enabling capabilities across Nokia factories and R&D.

Espoo, Southern Finland, Fi

Requirement purification, process and specification development, concept and coding, distributed testing across countries and deployment.Programming features with Borland C++, Unix C and Tuxedo with Weblogic and iMES Portal applications deployments.Worked on the automation of the warranty backend integration to iMES systems using Tuxedo based technologies, replacing old SQL based scheduled scripts to automated collection of real time running production data including repair operations.

Overall accountability for Factory IT Infrastructure (VMWare implementation, VoIP, cabling, Office sourcing, contractual leasing agreements, telecommunications negotiation with Telmex) and responsible to source IT equipment as well as ServiceDesk operations.Core switch based on the Cisco Platform 4500 Series / Gigabit LAN using HP 2800 SeriesVoIP using the Cisco Call Manager as well as the convergence server that includes the Unity administration / deployment24x5 Global Service Center Support Responsible for the facilities in Reynosa, Manaus Brazil, San Diego California and Fort Worth Texas, USA

Espoo, Southern Finland, Fi

Test System Integration, production line hardware conversion to different communication protocols TDMA, GSM, CDMA.Transition phase from custom test executive written in C to a different test executive that utilized industry standard tools, mainly LabWindows CVI from National Instruments.Test development evolved from a file based system to a database, this used Oracle stack, environment running on IBM hardware and AIX OS, ample use of BEA's Tuxedo middlewareApplication development on LabWindows/CVI 5.5, VC++ 6.0, C++ Builder 5.0, for the NT platform. ADO and ASP.NET initiated deployment on Intranet Reporting, this is additional to CognosKnowledge of Decision Stream, Power Play and Impromptu Web Reports, these tools are used to create Live Reports on the corporate Intranet for local, regional or global accessImplementation in Reynosa factory of source control, initially Visual Source Safe and then migrated to another commercial product from CM/SynergyAs the role evolved and heavier data driven requirements were identified, the team members moved to Nokia Business Infrastructure, where additionally to the listed tasks, we also in this new organization also had second tier support for the global applications for Manufacturing Execution and Security applications, establish key user network, perform factory wide trainings, new process tool designs, code mock-up and implementation.