Empowering Your Business with Expert IT SolutionsSpecializing in advanced technology solutions, we prioritize Cyber Security for small to medium-sized businesses. Our strategic alliances with industry giants like Microsoft, Dell, Epygi, Sophos, and others, empower us to deliver unparalleled service and innovation.Comprehensive IT SolutionsWe offer a wide spectrum of services, including user support, full managed services, server setup, and innovative network design, ensuring comprehensive IT support for your business.Expertise and ExperienceOur experienced, certified IT team, with over 15 years in the field, is adept at leveraging both established and new technologies to help your business achieve its tech objectives.Strategic Focus and Professional ExcellenceEx-to\ We excel in managing intricate projects to advance your business, focusing you on long-term goals. Our certified team ensures tailored, expert IT solutions for your unique needs.

UniSol Technologies is based on providing high efficiency technology solutions for small to medium business and everything in between. IT Consulting, Website Design, Social Media Management, IT Strategy & Architecture, Network Architecture, Branding & Campaigns, Data Security & Privacy Management, Virtualization, Hardware & Software, and Cloud Services

• I served as a liaison between an NBA players' agency and NBA teams, offering consulting services in various areas, including ticket distribution, sponsorship, marketing, general business strategy, analytics, and customer relationship management. Additionally, I organized business travel when necessary by scheduling meetings and monitoring the athlete's budget and travel expenses.• Strong organization skills and attention to detail were always critical.• Lead all aspects of multiple interactive projects including scope definition, project planning, execution of deliverables, development of estimates, and management of change requests & and timelines.• Participate in the ongoing improvement of project management practices and processes. Prepared project scope and developed project plans based on information provided and information contained in the job brief and selling strategy. • Ensure successful day-to-day operations for your clients and proactively seek resolution to client problems/concerns• Create detailed estimates, and maintain and update project and program budgets. Oversaw the accuracy and quality of agency products and participated in QA and approvals for all projects and programs.• Projects include NBA Player’s shoe launch in Toronto. Annual Backpack Give-a-ways in Maryland, USA. Elite 24 camp in Caracas, Venezuela.

• Lead and organized International events in Canada, the USA and Venezuela.• Participate in the ongoing improvement of project management practices and process. Prepared project scope and developed project plans based on information provided and information contained in job brief and selling strategy. • Managed day-to-day activities to ensure that timelines and deliverables for the project are met.• Secure appropriate licenses for Festival Shows and Special Events • Organized schedules, meetings, resource allocation, budget control and timesheet administration. • Measure and report on the performance of social media campaigns.• Managed 10+ team members in the areas of creative, online production, web development, quality assurance, reporting & analytics, value & experience design.

• Direct programs to improve social media reputation and recognition. • Ensure posting frequency on social media • Measure and report on the performance of social media campaigns. • Maintain photos taken from the photographer to be used for online advertising. • Work closely Director of Marketing. • Assist in email, marketing campaign strategy, content creation, and execution. • Work with General Contractors with their schedules for proper workflow. • Expense-Tracking. Data Entry. Co-ordinate all bookings. Expense Tracking.• Maintain all aspects of the company website. Setup/Removal of properties. • Updating pricing, photographs, contacts, content and preparing signage mock. • Review pricing to ensure it is reflective of the weekly availability report.

• Document moments on and off the court to tell the Raptors story through photography.• Capturing unique moments at the Toronto Raptors practices and games. Capturing impactful moments for the NBA Draft in New York.• Special projects to be assigned as developed and could include shooting player portraits, player signings and uniform unveilings.• Capture behind-the-scenes moments in the training room, weight room and the team practices. Attend team-organized community and sponsorship events and appearances.

Reporting to Sr. Management on all event details, responsible for security staff of 200+. Deliver Championship Fan Service, while maintaining high-security standards during a variety of events such as NHL, NBA, MLS, and NLL. Concerts and International showcases. Lead by example and provide ongoing coaching/training/motivation to the security team. Conduct primary investigation and carried out a resolution of fan claims. Ensure timely and effective reporting and follow up on all incidents. Managed and trained all new security guards and supervisors. Conduct main briefings/debriefings to discuss updates for the security team. Liaise and maintain a special relationship with Toronto Police Service and EMS team on multiple situations. Enforce AGCO regulations, health, and Safety policies and procedures. Assisted on reviews and created action plans to generate improvement to team and members. Assisted on training for Ontario Security License, CPR, building evacuations, bomb threats and Smart Serve. Liaise and maintained special relationships with Toronto Police Services and EMS team on multiple situations. Enforce AGCO regulations, health, and safety policies and procedures.

Provide professional, diplomatic and pro-active fan service. Offer a friendly and informed response to any service related issue/inquiry. Report, evaluate and follow up on all incidents. Conducting bag and identification checks. Ensure adherence to MLSE house policies and procedures. Including alcohol enforcement.Follow all MLSE Health & Safety policies and procedures. Assist in emergency situations including evacuation and injury. Communicate positively and professionally with co-workers and fans.

• Assist in improving and revising service day-to-day operations towards consistency and efficiency nationally. • Revise and/or create customer relations SOP.• Establish and maintain special relationship with all NPS Clients.• Measure, analyze and track product technical issues.• Product Technical Specialist - L3 • Produce and execute technical support training program.• Tradeshow and Marketing seminar experience.• De-escalate consumer complaints with company and customer interest. • Train and develop new service agent.• SAP Service and Inventory experience. • Product Sample Inventory control.• Provide IT Support with MacOS and Windows