Jorge Angulo Email & Phone Number

Stamford, Connecticut, US

Englewood, CO, US

Liberty Lake, Washington, US

Responsible for planning, deployment and control of major channel partner projects for the Advanced Metering Management and Smart City Streetlight Vision systems.

London, England, GB

• Accountable for the strategic planning, resource management and process development of the nationwide SprintMobilitie small cell engineering and deployment program
• Served as the main interface with Sprint, accountable for end to end customer satisfaction
• Established standardized processes across the organization, driving efficiency in the program’s build plan
• Defined quarterly and yearly program objectives and measure team’s performance according to defined KPIs

Shenzhen, CN

• Senior Project Delivery Executive leading ZTE’s entire Telecommunications and IT Projects Portfolio in Venezuela in all of the Corporation’s product lines and service solutions
• Lead and manage the three Government and Local Telecommunications Operators Project Departments with over 170 employees
• Establish regulations, procedures and key indicators to measure the performance of assigned programs and projects
• Issue specific annual objectives to Project Department Directors and quarterly review objectives of the programs and projects of ZTE’s portfolio
• Assess customer feedback and make necessary improvements if necessary to ensure customer satisfaction on service delivery

Shenzhen, CN

• Leader and strategical overseer from an executive level of ZTE’s Programs and Projects for the main Service Operators in the wireless, transmission and core networks product lines
• Accountable for all the programs and projects of Telefonica Venezuela, DIGITEL Corporation and CANTV network operators
• Strategically designed, planned and implemented a deep department structural transformation that allowed the office to manage multiple programs from multiple highly demanding customers simultaneously
• Built and coached different cross-functional and multidisciplinary project teams including managers, technical leaders, engineers and subcontractors
• Reviewed and endorsed service project plans, including scope, resources, schedule and quotation proposals before delivering them to the Sales department and customers

Shenzhen, CN

• Responsible for Telefonica Movistar and DIGITEL Corporation’s service projects delivery with ZTE Sales Office in Venezuela
• Managed projects of over 250 GSM and UMTS sites and over 200 IP microwave links with a team of over 40 employees and over 100 contractors staff
• Consulted together with Account Managers the client needs to identify key project requirements, defined project scope, developed project plan and schedule that met customer requirements and ensured customer satisfaction
• Conducted strict resource planning and budgeting to track costs and ensure all projects adherence to the budgetary limitations

Shenzhen, CN

• Accountable for the wireless products projects for the DIGITEL Corporation in Venezuela’s Eastern Region
• Successfully managed client expectations by ensuring the delivery of the highest quality service acting on client’s requirements
• Monitored project risks and scope to identify potential problems and proactively identifying solutions to address them in advance
• Escalated promptly any issues that may impact operations
• Issued periodical progress and financial reports to the CEO, COO and executive senior managers of both Telecommunications Operators

Shenzhen, CN

• Primary technical point for contact for customers reporting directly to Project Managers
• Determined project specifications by studying product design, customer requirements, and performance standards
• Confirmed Corporation product performance by designing and conducting tests and preparing reports often shared with Headquarters’ Product Lines
• Determined project schedule by studying project plan and specifications, calculating time requirements and sequencing project activities

Espoo, Southern Finland, FI

Master Of Business Administration (M.B.A.), Administración Y Gestión De Empresas, General

Telecomunications Engineer, Telecommunications Engineering

Bachelor Of Science (B.S.)