In charge of Regional Digital Delivery Center.Responsible for the success of client engagements performed by the team and aligned to strategic accounts within the region, managing a high performing team of consulting personnel spanning project management, business process consulting, technical consultants and solution architect roles to ensure successful project delivery and customer outcomes.

In charge of digital delivery center, focus on banking and insurance sector.Responsible for relationships with customers for business growth, manage and evaluate delivery teams to ensure timely and accurate customer deliveries. Develop process improvements to achieve cost effectiveness and time saving and critical business decisions to meet customer expectations. Definition OKR on innovation and delivery improvement

In charge of sales and delivery services for banking and insurance sector.Responsible for Resource Management, Staffing, Software Factory and IT Consulting services (onsite and nearshore).

Head of Regional Delivery Center of Santiago (Chile)In charge of tracking, projects reporting and client expectations. Budget and delivery management. Bidding processes definition according to Business Unit objectives. People care and team career development. Account Management.Agile standards and KPIs definitions for the delivery model of BU. Responsible for the technology pre-sales team and opportunities development.Achievements: Attrition rate, from 26% to 17%. EBITDA, annual growth of 2,7% nominal. Team certifications growth of +300%. IT environments migration from on-prem to cloud, improving productivity and time to market (growth of +50% weekly deployments).Team size: +100 professionals

Regional Senior Program Manager on global accounts.Participation and support on bidding processes. Responsible for the Unit Profit and Loss and fully accountable for budget, scope and timeline of projects. Leadership in the implementation, build and integration of web technologies.In charge of company staffing, people care management and knowledge management. Responsible for several certification processes in the company (Scrum / ISO / CMMi / TMMi / ISTQB).Achievements: High maturity models in delivery process (Offshore - Lean). Improved annual Contribution Margin by 3.5%. Improved client expectation +20% (banking and insurance). Test automation and errors metric reduction (-25%) in development lifecycle.Team size: 90 professionals

Project management, planning, forecasting and budgeting. Team leadership. Responsible for startup, execution and closure activities of projects and services. Bidding support.Responsible for agile methodology definition and implementation in the CMMi and ISO certification processes.Achievements: CMMi ML3 certification (agile methodology) for projects of my BU. Unit revenue growth of +50%.Team size: 50 professionals

Management and leadership of the development teams. Project management and client management. Staffing administration and knowledge management.Software architecture design, technology and platform selection. Software development, database administration. Functional analysis and documentation of legacy systems.Achievements: Core processes automation for several government units (Federal Administration), delivered for 12000 active users located in 50 departments of public administration in different locations.