Leading the implementation and product management teams, responsible for deploying solutions across multiple operators and countries, as well as managing the product roadmap and innovations.Key Responsibilities:-Marketing and Training Material Creation: Developed marketing and training materials for new clients to facilitate smooth onboarding.T-raining Strategy: Designed and implemented training flows and strategies for new clients to ensure effective knowledge transfer.-Operational Automation: Developed automation processes to scale operations efficiently.-Customer Experience Customization: Customized workflows to enhance customer experience and improve adherence to client needs.-Multi-Operator and Multi-Country Deployment: Successfully managed the implementation of solutions for three operators across seven countries.-Product Roadmap Creation: Developed and maintained the product roadmap, aligning it with market needs and company goals.-Market Best Practices: Directed the team towards adopting and implementing industry best practices.-Market Analysis and Trends: Conducted thorough market analysis to identify trends and opportunities.-Innovative Solutions: Created innovative solutions that go beyond standard market offerings.-Business Intelligence and Data Mining: Led internal BI and data mining initiatives, including the creation of systems and a data lake for the company.

Leading the implementation team, responsible for deploying solutions across multiple operators and countries, ensuring a seamless customer experience.Key Responsibilities:-Marketing and Training Material Creation: Developed marketing and training materials for new clients to facilitate smooth onboarding.-Training Strategy: Designed and implemented training flows and strategies for new clients to ensure effective knowledge transfer.-Operational Automation: Developed automation processes to scale operations efficiently.-Customer Experience Customization: Customized workflows to enhance customer experience and improve adherence to client needs.-Multi-Operator and Multi-Country Deployment: Successfully managed the implementation of solutions for three operators across seven countries.

Led commercial innovation initiatives, focusing on developing and implementing new strategies to drive business growth and improve market competitiveness.Key Responsibilities:-Strategy Development: Created and executed innovative strategies to enhance commercial performance.-Market Analysis: Conducted market research to identify new business opportunities and trends.-Cross-Functional Collaboration: Worked closely with different departments to ensure alignment and integration of innovative solutions.-Project Management: Managed projects focused on commercial innovation from conception to execution.

Oversaw operations for Mobile Device Management (MDM), ensuring efficient and effective management of mobile devices within the organization.Key Responsibilities:-Operational Management: Managed day-to-day operations for MDM, ensuring optimal performance and security.-Team Supervision: Led and supervised the operations team to ensure smooth and efficient workflows.-Security Implementation: Implemented security measures to protect mobile devices and data within the organization.-Technology Integration: Integrated new technologies and solutions to enhance MDM capabilities and performance.

Responsible for the sales and pre-sales team for products in the portfolio and for new products and services.Focus on growing sales of the SOTI MobiControl product in Brazil.Projects focused on security, data protection, field teams, sales teams, platform integration.

Responsible for the southeast region acting in direct and indirect channels.- White label with mobile operators (Claro TEM)- New partners to compose the referral and sales channels- Product integration between Telecom Expense Management and Mobile Device Management (TEM x MDM / EMM)- Pre-sales for the government and public procurement segment.

TOTVS product portfolio management for corporate mobility, managing uMov.Me inside TOTVS as product owner. Managing a vast network of partners in Brazil, with approximately 140 affiliates that resell their technology in different market sector• Prospecting partners - Customer acquisition• Training for sales teams on the concept of corporate mobility• Execution of strategic plans for market conquest• Prospecting new customers with the sales force• Training and approaching partners to focus on corporate mobility• Interaction with product department for launches

Acting in the corporate channel of Claro RS, acting in conjunction with the Large Business channels, Top Account, Government. - Creation and Implementation of SFA for direct and indirect commercial team of the corporate segment. - Prospecting of M2M clients. - Acting actively in the survey of new projects involving partners and mobility for clients of Claro RS. - Support large accounts of the corporate channel, supporting the technical and commercial issues of the client. - Approach and development of business partners for the corporate channel, seeking alignment with the results required by the shareholders. - Training of new technologies for the internal and external teams of the corporate channel.

Responsible for the administration of T.I department, supporting the commercial team and administrative areas in the execution of its activities. - Physical and wireless network management in group units. - Windows 2008 R2 server administration, Active Directory planning and administration, WSUS, GPOs. - Firewall and security - Implementation and management of help desk system. - Support the business areas of the group for process improvement. - ERP management

Responsible for sales in the region of Campinas / Piracicaba / Sao Carlos. Conduct prospecting of new clients and increase customer base - Acting in a niche market in the region. - Prospecting new clients. - Prospecting for corporate mobility projects. - Customer training. - Support and support in solving problems.

Acting in the project to EMPREENDER (SEBRAE) and support the commercial area of the entity. - Administrative support to groups and cooperatives of the EMPREENDER project. - Creation of internal communication among the members of the project. - Monitoring the process of selling campaigns and marketing actions of the entity. - Support the commercial area to attract new clients.