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Jorge Neto Email & Phone Number
Especialista de produtos
at
Itaú Unibanco
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Especialista de produtos
Location
São Paulo, Brazil
Company size
Who is Jorge Neto? Overview
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Quick answer
Jorge Neto is listed as Especialista de produtos at Itaú Unibanco, a with 674 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Jorge Neto.
Jorge Neto previously worked as Product Manager at Ifood and PMO (Escritório de projetos) at Rappi. Jorge Neto holds Executive Mba, Business/Commerce, General from Puc-Rs.
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Email format at Itaú Unibanco
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Itaú Unibanco
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Profile bio
About Jorge Neto
I have been working as a Product Manager at iFood since January 2020, specializing in customer-facing products, backend, and platforms.Among the main projects I've led, I highlight the creation of an integrated chat platform that enables efficient communication between customers, offering features like phone calls, self-service options, and automation solutions. This project provided an agile, centralized interaction environment across platform touchpoints.In automation, I developed a virtual assistant using the Rasa model, capable of automatically managing high-volume contact reasons, bringing scalability to customer service.In customer support, I implemented guided assistance features, allowing customers and restaurants to resolve issues quickly and autonomously without direct intervention from iFood.These projects reflect my motivation to create products that exceed expectations, aligning user needs with business goals and strengthening a culture of collaboration and innovation within iFood.
Current workplace
Jorge Neto's current company
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Itaú Unibanco
3 roles
Jorge Neto work experience
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Product Manager
As a Product Manager, I have been responsible for managing B2B and B2C products with both technical and user interface components. My role encompasses:- Setting strategic goals and building a clear product vision.- Defining and implementing a comprehensive product roadmap.- Prioritizing initiatives and managing the product backlog.- Leading Discovery processes to identify solutions and map out persona journeys for business challenges in collaboration with the design team, stakeholders, and engineering teams.- Monitoring product performance metrics, feedback from users and end customers. In addition to carrying out regular interviews with users in usability testing processes, pain mapping.- Carrying out market analyzes and internal data to identify opportunities, trends and competitors, to strategically model the product.- Consolidating and evaluate the monthly results of the product portfolio, analyzing performance, defining a tactical-strategic plan based on opportunities and trade offs.- Working with transversal teams such as POs, PMOs, Tech Leads and Design Leaders on C-Level projects that permeate digital platforms and products.- My experience includes leading significant projects such as creating an integrated chat platform, developing automation tools like a virtual assistant using Rasa, and implementing features for guided assistance.
Pmo (Escritório De Projetos)
- Prepare studies and analysis of operational performance data,- User experience improvement projects based on NPS insights,- Rebuild of Cancellation Policies for B2C and B2B clients,- Build processes for security cases- Implement of process office to Customer Experience area,- Process performance monitoring by KPIs: CSAT, NPS, Contact Rate, BadHour.
May 2018 - Feb 2019
5 education records
Jorge Neto education
Executive Mba, Business/Commerce, General
Digital Product Leadership
Product Discovery
Métricas De Produto
Graduação, Psychology
FAQ
Frequently asked questions about Jorge Neto
Quick answers generated from the profile data available on this page.
What company does Jorge Neto work for?
Jorge Neto works for Itaú Unibanco.
What is Jorge Neto's role at Itaú Unibanco?
Jorge Neto is listed as Especialista de produtos at Itaú Unibanco.
Where is Jorge Neto based?
Jorge Neto is based in São Paulo, Brazil while working with Itaú Unibanco.
What companies has Jorge Neto worked for?
Jorge Neto has worked for Itaú Unibanco, Ifood, and Rappi.
How can I contact Jorge Neto?
You can use AeroLeads to view verified contact signals for Jorge Neto at Itaú Unibanco, including work email, phone, and LinkedIn data when available.
What schools did Jorge Neto attend?
Jorge Neto holds Executive Mba, Business/Commerce, General from Puc-Rs.
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