Jorge Ramírez Email & Phone Number

Guatemala

Guatemala City, Guatemala, Guatemala

Responsible for planning, sizing and executing QA activities within multiple project teams. Integration, end to end, regression, API and load testing, both manually and through automated scripts, supporting work for web applications developed using a mix of web technologies (React, Next.js, Node.js, Dot Net, MS SQL, Oracle, PostgreSQL). Interacting with diverse database systems (Oracle, MS SQL, PostgreSQL). Conducted code-reviews with developers to assure adherence to coding standards set by senior team members. Developed automation test scripts using Robot Framework, Cypress, Postman, Selenium and SQL. Developed load testing scripts using Locust and Jmeter to identify performance capability limits and possible bottlenecks within web applications and APIs. Recorded test results and test plans to conduct UATs with clients. Assured agile practices within the team, using Scrum as reference framework. Currently working in full time projects with VerraMobility.Notable achievements:● Automated e2e, load and performance tests using Cypress, RF, Postman, Locust, Jmeter and SQL, while coaching junior teammates on best practices.● Prepared end-user documentation, lead sprint review sessions achieving highly positive customer feedback.● Lead QA efforts on high impact projects, achieving high quality results in reduced time periods.● Achieved consistent high performance reviews throughout multiple projects and internal knowledge sharing initiatives.

Guatemala, Guatemala

Guatemala

Responsible for managing quality assurance activities regarding the design and development of FreeBalance´s Accountability Suite (GRP). Maintain a testing and documentation knowledge base. Manage and supervise testers and user-oriented document creators. Report results on test plan execution and follow up on defect correction. Implement software tools and methodologies for internal use. Provide support to project implementation teams with focus on knowledge transfer, process improvement and fulfillment of payment milestones. Notable achievements: • Provided direct testing, documentation and training support to over 10 country-projects in Asia, Africa, North America, Central America, South America and the Caribbean. • Executed and reported results on Test Plans executed for FreeBalance´s Accountability Suite. • Implemented a Test Management System and provided test coverage for over 2,000 software features. • Maintained over 2,000 user oriented documents through a Content Management System. • Led teams of up to 10 people remotedly and distribuited in four cross-continental offices, achieving objectives set for the department. • Increased team productivity by 300% through the implementation of SCRUM within QA. • Achieved an above industry average retention for directs (5+ years) working in QA. • Implemented ISTQB practices for the software testing and document development life-cycle. • Helped design and implement improvements to the product development life-cycle. • Conducted technical and final interviews to enroll more than 20 directs (full-time and internship). • Trained peers and directs in the use of internal software tools, processes and methodologies. • Trained customer employees on-site in the use of FreeBalance’s Accountability Suite. • Participated in the implementation of SCRUM in the Research & Development division.

Uganda

Acting as Project Manager for the Ministry of Public Services project on-site at Uganda. Managing customer relations and schedule of deliverable during the transition of project managers. Training and transitioning of the project to the newly appointed Project Manager. Notable achievements: • Held meetings with customer representative to discuss risks and deliverable schedules. • Evaluated and delivered hardware implementation, process improvement, data migration and training activities for the current phase of the project. • Trained the newly appointed Project Manager, and executed the project´s transition.

Guatemala

Responsible for the definition and implementation of Quality Management processes for the development and implementation of banking applications developed in-house, by third parties or bought as black box solutions. Administration of a bug tracking system used to follow up on issues reported by Information Systems staff, help desk experts and functional and final users. Assisting in management of diverse banking applications and interface projects developed in-house or out sourced, as support to the Development Director when needed. Notable achievements: • Successful definition and implementation of Quality Management related processes. • Implemented a bug tracking system and methodology for quality control. • Successfully participated in defining and executing projects related with banking applications. • Participated in the Quality Control process evaluation of the planning and definition phases for the Information and Systems contingency site for the Banrural Financial Group. • Acted as temporary Chief of Information Systems.

Guatemala

Responsible for the design, development and implementation of software solutions and banking applications developed in-house. Implement and review of software solutions and banking applications developed by third parties. Managing diverse software development projects at the same time.Notable achievements: • Successful design, development and implementation of loan and investment accounts applications. • Successful management of programmer teams. • Designed and implemented corrections to end of day, month and year closure processes to improve performance and reduce processing time.

Guatemala

Responsible for the design and development of software solutions and banking applicationsdeveloped in-house in Visual Basic and SQL.Notable achievement: • Development of loan applications.

Guatemala

Management Information Systems Professor (2008)Data Base Systems I Professor (2009).Applied Engineering II Professor (2009)Visiting Professor for Final Comprehensive Evaluation and Thesis Evaluation.Notable achievement: • Took part in the development and guidance of, now graduated, professionals of Information Systems and Industrial Engineering.

Guatemala

Responsible for the Computer Laboratory.Notable achievements: • Taught students between the ages of 12 and 18 years. • Maintained a working computer laboratory with minimal assistance and guidance.

Certificate

Post Graduate

Engineering