Jorge Ramírez Email & Phone Number

Guatemala

Guatemala City, Guatemala, Guatemala

• Responsible for planning, sizing and executing QA activities within multiple project teams. Integration, end to end, regression, API and load testing, both manually and through automated scripts, supporting work for.
• Automated e2e, load and performance tests using Cypress, RF, Postman, Locust, Jmeter and SQL, while coaching junior teammates on best practices.
• Prepared end-user documentation, lead sprint review sessions achieving highly positive customer feedback.
• Lead QA efforts on high impact projects, achieving high quality results in reduced time periods.
• Achieved consistent high performance reviews throughout multiple projects and internal knowledge sharing initiatives.

Guatemala, Guatemala

Guatemala

• Responsible for managing quality assurance activities regarding the design and development of FreeBalance´s Accountability Suite (GRP). Maintain a testing and documentation knowledge base. Manage and supervise testers.
• Provided direct testing, documentation and training support to over 10 country-projects in Asia, Africa, North America, Central America, South America and the Caribbean.
• Executed and reported results on Test Plans executed for FreeBalance´s Accountability Suite.
• Implemented a Test Management System and provided test coverage for over 2,000 software features.
• Maintained over 2,000 user oriented documents through a Content Management System.
• Led teams of up to 10 people remotedly and distribuited in four cross-continental offices, achieving objectives set for the department.

Uganda

• Acting as Project Manager for the Ministry of Public Services project on-site at Uganda. Managing customer relations and schedule of deliverable during the transition of project managers. Training and transitioning of.
• Held meetings with customer representative to discuss risks and deliverable schedules.
• Evaluated and delivered hardware implementation, process improvement, data migration and training activities for the current phase of the project.
• Trained the newly appointed Project Manager, and executed the project´s transition.

Guatemala

• Responsible for the definition and implementation of Quality Management processes for the development and implementation of banking applications developed in-house, by third parties or bought as black box solutions..
• Successful definition and implementation of Quality Management related processes.
• Implemented a bug tracking system and methodology for quality control.
• Successfully participated in defining and executing projects related with banking applications.
• Participated in the Quality Control process evaluation of the planning and definition phases for the Information and Systems contingency site for the Banrural Financial Group.
• Acted as temporary Chief of Information Systems.

Guatemala

• Responsible for the design, development and implementation of software solutions and banking applications developed in-house. Implement and review of software solutions and banking applications developed by third.
• Successful design, development and implementation of loan and investment accounts applications.
• Successful management of programmer teams.
• Designed and implemented corrections to end of day, month and year closure processes to improve performance and reduce processing time.

Guatemala

• Responsible for the design and development of software solutions and banking applicationsdeveloped in-house in Visual Basic and SQL.Notable achievement:
• Development of loan applications.

Guatemala

• Management Information Systems Professor (2008)Data Base Systems I Professor (2009).Applied Engineering II Professor (2009)Visiting Professor for Final Comprehensive Evaluation and Thesis Evaluation.Notable achievement:
• Took part in the development and guidance of, now graduated, professionals of Information Systems and Industrial Engineering.

Guatemala

• Responsible for the Computer Laboratory.Notable achievements:
• Taught students between the ages of 12 and 18 years.
• Maintained a working computer laboratory with minimal assistance and guidance.

Certificate

Post Graduate

Engineering