Customer Support Manager
CurrentResponsible for customer support, onboarding, and implementation. Collaborate with the customer success team to define project objectives and ensure client satisfaction, fostering growth opportunities. Additionally, work as a solutions engineer, proposing tailored solutions to both potential and existing customers, supporting pre-sales efforts. Enhance automation to optimize efficiency and support the technical implementation of new client data.Started as a part-time working student and transitioned to a full-time role after 10 months.