Who is Jorge Costa? Overview
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Quick answer
Jorge Costa is listed as Software Developer at 42 Porto, based in Porto, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Jorge Costa.
Jorge Costa previously worked as Marketing Team Lead at Impossible Finance and Customer Service Team Lead at Binance. Jorge Costa holds C Piscine, Computer Programming from 42 Porto.
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Email format at 42 Porto
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42 Porto
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Profile bio
About Jorge Costa
Seasoned professional transitioning from leadership roles in Marketing and Customer Support to a career in software development. Nearing the completion of an intensive programming course with hands-on experience in C and C++, as well as a solid understanding of core computer science principles such as system programming, process management, and memory handling. I'm adept at problem-solving and project management, with a proven track record of leading teams and optimizing processes, and I'm eager to leverage both my people skills and my recently acquired technical expertise to help innovative software development projects.
Current workplace
Jorge Costa's current company
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10 roles
Jorge Costa work experience
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Marketing Team Lead
๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐Developed and executed comprehensive marketing strategies aligned with the business goals and objectives of Impossible.๐ง๐ฒ๐ฎ๐บ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝLed and mentored a diverse team of marketing professionals from various backgrounds and nationalities, fostering collaboration and professional growth.Conducted interviews for new hires, evaluating.
Apr 2021 - Aug 2023
Customer Service Team Lead
๐ง๐ฒ๐ฎ๐บ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝSupervised and coached Portuguese and Spanish customer support teams, conducting one-on-one meetings on a weekly and monthly basis.Managed roster changes, including holiday requests and sick leave.Conducted interviews for new hires, assessing candidates' fit for the team and organizational culture.๐ ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐๐ป๐ฎ๐น๐๐๐ถ๐ ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ดDelivered.
Jul 2019 - Mar 2021
Customer Support Representative
- Handling and solving emails and chats;
- Help the company with translation efforts as required (Portuguese, Spanish & French);
- Help users with general questions about Binance & Crypto using chat & emails in English, Portuguese, Spanish & French;
- Review KYC documents & videos for identity confirmation;
- Deposit & withdrawal help (locate missing deposits, help with missing withdrawalsโฆetc);
- Help users with account issues; (reset 2FA, unlock account, account email changing, and help them regain access to their account).
Mar 2019 - Jul 2019
Customer Support Specialist
- Solving any query the players might have related to their accounts (Password Resets, Promotions,Server Maintenance, etc)
- Help players understand the rules of Poker
- Solve the issues in 3 different markets: Portuguese, English & French
- Tester for different company beta projects
- Mentor for the Company's newcomers
Aug 2016 - Jun 2018
Hรคagen-Dazs
- Provide the customers the best ice creams and food/drinks that Hรคagen-Dazs has to offer.
- Clean the store and keep it attractive for the customers.
Jun 2016 - Aug 2016
Languages Teacher
Cooltura
- Teaching English and French to students between the ages of 12 and 18.
- Helping students finish their homework and help them prepare themselves for exams.
Jan 2016 - Jun 2016
Languages Teacher
Genius & Ingenium
- Teaching English and French to students between the ages of 12 and 18.
- Helping students finish their homework and help them prepare themselves for exams.
Sep 2015 - Jun 2016
Shop Employee
- Sales and customer support regarding Kitchen furniture and props.
- Design customer's kitchens and help them get the best product.
Oct 2015 - Apr 2016
Callcenter Employee
- Customer support regarding the billing and non-technical questions of their service. (Form filling,complaints, customer cards, etc)
Jan 2014 - Nov 2014
2 education records
Jorge Costa education
C Piscine, Computer Programming
Degree In Applied Languages - Business, Foreign Languages Applied To Business
FAQ
Frequently asked questions about Jorge Costa
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What company does Jorge Costa work for?
Jorge Costa works for 42 Porto.
What is Jorge Costa's role at 42 Porto?
Jorge Costa is listed as Software Developer at 42 Porto.
Where is Jorge Costa based?
Jorge Costa is based in Porto, Porto, Portugal while working with 42 Porto.
What companies has Jorge Costa worked for?
Jorge Costa has worked for 42 Porto, Impossible Finance, Binance, Pokerstars, and Haagen Dazs.
How can I contact Jorge Costa?
You can use AeroLeads to view verified contact signals for Jorge Costa at 42 Porto, including work email, phone, and LinkedIn data when available.
What schools did Jorge Costa attend?
Jorge Costa holds C Piscine, Computer Programming from 42 Porto.
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