Jorge Marcelo Negri

Jorge Marcelo Negri Email and Phone Number

AI Customer Engagement Consultant @ Accenture Argentina
Argentina
Jorge Marcelo Negri's Location
Argentina, Argentina
Jorge Marcelo Negri's Contact Details

Jorge Marcelo Negri work email

Jorge Marcelo Negri personal email

About Jorge Marcelo Negri

Experience & Skills:Technical Support for Voice Products; Alcatel-Lucent Certified System Expert for 4400/OXE & applications. SIP, VoIP, UC, Genesys Inbound Voice 8.5 Consultant (GCP8-CIV-828e) Network management platforms, etc.Genesys Cloud Certified Associate certification achieved.Active participant in the Genesys Cloud Ideas website, having proposed around 40 new ideas to be considered for development and availability on this Platform.Worked with Amelia (IPSoft) Platform and helped customers to have their third party bots integrated with Genesys Cloud platform.

Jorge Marcelo Negri's Current Company Details
Accenture Argentina

Accenture Argentina

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AI Customer Engagement Consultant
Argentina
Website:
accenture.com.ar
Employees:
6524
Jorge Marcelo Negri Work Experience Details
  • Accenture Argentina
    Ai Customer Engagement Consultant
    Accenture Argentina
    Argentina
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  • Enterprise Data Solutions - Eds
    Product Specialist
    Enterprise Data Solutions - Eds Feb 2022 - Present
    Buenos Aires Province, Argentina
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  • In Motion Servicios S.A.
    Senior Project Consultant - Genesys Cloud Engineer
    In Motion Servicios S.A. Jan 2019 - Feb 2022
    Buenos Aires, Argentina
    Genesys Cloud (former Genesys PureCloud) expert.Active Collaborator in Genesys Cloud Blog and Genesys Cloud Ideas.
    View
  • Eds Argentina
    Project Manager / Contact Center Engineer
    Eds Argentina Mar 2017 - Dec 2018
    Ciudad Autònoma De Buenos Aires
    Genesys Inbound Voice 8.5 Certified Consultant (GCP8-CIV-828e)
  • Self-Employed - Free Lance Telecommunications Engineer
    Telecommunications Engineer
    Self-Employed - Free Lance Telecommunications Engineer Mar 2016 - Mar 2017
    Buenos Aires, Argentina
  • Alcatel-Lucent
    Cala Regional Escalation Mgr./ Technical Support Engineer
    Alcatel-Lucent Jan 2006 - Oct 2015
    Buenos Aires - Argentina
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  • Alcatel-Lucent Argentina
    Tech.Support Engineer/Cust.Care Mgr
    Alcatel-Lucent Argentina Jan 2006 - Oct 2015
    Buenos Aires - Argentina
    My responsibilities included Customer Care Management and Escalation of the most critical issues at the main customers and business partners in the CALA region. Additionally, take care about Technical Support issues, assisting both local and regional teams.
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  • Alcatel
    Technical Support Engineer-Customer Care Mgr
    Alcatel Jan 1995 - Dec 2005
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  • Alcatel De Argentina
    Electronic Engineer
    Alcatel De Argentina Jan 1990 - Dec 1994
    Buenos Aires - Argentina
    System Installation and Application Deployment Engineer.
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Jorge Marcelo Negri Skills

Voip Sip Telecommunications Ip Unified Communications Telephony Network Administration Contact Centers Mpls Qos Ip Pbx Pre Sales Technical Support Team Leadership Internet Protocol Session Initiation Protocol Network Design Management Voice Over Ip Mobile Devices Wireless Isdn Tcp/ip Wireless Technologies Customer Engagement Acd English Customer Support Training Delivery Business Partner Support Business Partner Relations Dect Vmware Integration Ethernet Product Management Customer Service Partner Management Knowledge Sharing Internet Protocol Suite Pcm French Virtualization Surveillance Video Conferencing Teleservices

Jorge Marcelo Negri Education Details

Frequently Asked Questions about Jorge Marcelo Negri

What company does Jorge Marcelo Negri work for?

Jorge Marcelo Negri works for Accenture Argentina

What is Jorge Marcelo Negri's role at the current company?

Jorge Marcelo Negri's current role is AI Customer Engagement Consultant.

What is Jorge Marcelo Negri's email address?

Jorge Marcelo Negri's email address is jo****@****hoo.com

What schools did Jorge Marcelo Negri attend?

Jorge Marcelo Negri attended University Of Buenos Aires, University Of Buenos Aires, Colegio De La Salle, Cardenal Newman College (Argentina).

What skills is Jorge Marcelo Negri known for?

Jorge Marcelo Negri has skills like Voip, Sip, Telecommunications, Ip, Unified Communications, Telephony, Network Administration, Contact Centers, Mpls, Qos, Ip Pbx, Pre Sales.

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