Jorge Niebla Email & Phone Number

Calgary, Alberta, Canada

Calgary, Canada Area

Key responsibilities:• Ensure the stability and scalability of Hatsize’s datacenter/network infrastructure.• Play a key role in deploying and improving the TrueLab production environment by working with Operations, Development and Management teams.• Contribute sharing past experiences involving migrating systems from on-premises and public cloud providers.Accomplishments:• Architected, designed and implementation of the overall solution to migrate key components from our on-premises private cloud to AWS.• Migrated on-premises E-Mail system to Google G Suite.• Implementation of a two-way SSL system to secure API authentication.• Various contributions with scripts and automated puppet modules.

Toronto, Canada Area

Key responsibilities:• R&D to evaluate different products that could integrate well (through API calls) with the proposed solutions from the Architecture group.• Analyze requirements and produce documentation including the solution, architectural recommendations and systems design.• Assist with the standardization process of the environment.Accomplishments:• Design and implement an OpenStack Mitaka Proof of Concept (PoC) environment.• Evaluate different Cloud Management Platform solutions and its fit with the existing Infrastructure components (VMware, OpenStack and AWS).• Produce a service catalog to use for Cloud Orchestration using Ansible.

Key responsibilities:• Liaison for a high visibility projects; facilitating, coordinating and delivering solutions for the project.• Provide hands-on support as required throughout the infrastructure as needed.• Microsoft Office 365 managementAccomplishments:• Implemented a Microsoft SharePoint/Project Server 2013 environment.• Optimized configuration of EMC VNX SAN storage system.• Produced a design for a backup solution for the on-premises virtual environment.• Promoted DevOps culture by mentoring on the use of automation for the orchestration of a high availability and scalable solutions.

Toronto, Canada Area

Key responsibilities:• Maintain all stages of server environments including physical, virtual and AWS cloud environment.• Participate in the provisioning, deployment and 24x7 Level 3 support of the large-scale infrastructure (multi-sites) with several major websites in Canada (i.e. http://www.yp.ca, http://www.canada411.ca, http://canpages.ca, etc.) • Participate in change control and incident management.• Collaborate with the Infrastructure Architecture and Development on the design, provisioning and support of fault-tolerant, efficient systems through automation.• DNS and TLS/SSL certificates management for multiple domains; R&D to optimize system efficiency and performance. Accomplishments:• Migrated several applications from multiple Data Centers to a few and to the public cloud (AWS).• Ensure that best practices for Cloud based systems are followed (use of different availability zones, template and script management, etc.).• Play a lead role in coordinating the Infrastructure Team and mentoring new team members.• Acted as prime point of contact for several projects, interfacing with multi-disciplinary teams and vendors.

Montreal, Canada Area

• Administration, maintenance and support of the server and network infrastructure with a primary focus on the Montreal office, consisting on Windows, Linux and Sun Solaris systems; while performing remote maintenance activities and covering for the remote teams (following the sun support model).• Data Storage Management (SAN, NAS, DAS), networking configuration on switches and routers, backup operations, general troubleshooting & fault investigation across the entire IT infrastructure. • Technical ownership of a number of proactive IT improvement initiatives. • Provide recommendations for hardware and system software planning.• Interface with vendors and service providers. Install software, and perform security updates on the servers working closely with the development groups to test this on staging servers for its later implementation in production.• Involved in the architecture and deployment of a virtualized environment to migrate physical servers to Virtual servers using VMware Vsphere ESXi 4.1, hosting different OS (Red Hat Linux, Windows 2003/2008, Sun Solaris 10).

Calgary, Canada Area

Key responsibilities:• Maintenance of the production and development research servers.• Provide recommendations for future infrastructure growth.• Support Development team and Research staff.• Maintenance of Data Backups (MySQL, and Veritas NetBackup)• Storage management (500TB 4-tier hierarchy).• Website content management.• Interfacing with vendors and other research groups across Canada.• Provide emergency after-hours support.

Ensenada Area, Mexico

Key responsibilities:• Installation, configuration and management of Servers and Network.• Provide support to research and administrative staff.• Full installation of Network and new server deployment.• Establish new IT policies to define the acceptable use of IT assets.• Perform regular network scans and produce reports to verify overall health of the network and systems.• Participate in the deployment of various LAMP stack under different Linux distributions.• Teaching a yearly course titled “Introduction to Linux” to new members of the Master of Sciences program. And assisting them on the installation of Linux on their laptops and promoting the usage of Linux.• Coaching students and mentoring them on the deployment of Linux servers on Development/practice servers.• Website administration and content management.• Centralized the student’s lab user management using Samba server as PDC.