Jorge Ocampo Email & Phone Number

New York, New York, United States

New York, New York

Greater New York City Area

Greater New York City Area

Greater New York City Area

Greater New York City Area

Detailed oriented Server Administrator delivering complex solution to technical issues consisting of but not limited to planning, development and implementation. Responsible for all systems devices and assets. Responsible for Architecting, Implementing, Managing all corporate system assets.• Provide intra-day support for crucial business applications.• Responsible for over 100+ production and development server assets (Unix/Linux, Windows)• Responsible for Microsoft Exchange, Active Diretory, Symantec Vault, • Subject Matter Expert for key systems related projects and tasks.• Design and implement EMC VNX and Isilon for enterprise grade storage.• Design and implement enterprise backup solution.• Key contributor in designing corporate BCP/DR planning.• Systems lead in major data center implementation for RMG (Real Money Gaming)• Provide server and storage hardware specs based on business requirements.• Key contributor for server and application security control.• Configure decentralized monitoring services via Security Incident Event Management systems. • Evaluate, Design and Implement Email Archiving via Symantec Enterprise Vault.• Implement Active Directory GPOs based on corporate security policies to ensure industry compliance and best practice.• Lead Systems Architect for internal help-desk ticketing system via Dell KACE 1000.• Increase network and system awareness through Symantec Solarwinds.• Optimize existing storage infrastructure. • Primary escalation point for all data center server assets• Primary escalation point for all service desk applications.• Provide cross-team training to Junior IT staff members• Key point of contact for all systems related vendor relationships• Level 3 escalation point for all after-hour support and services• Primary Microsoft SharePoint architect and administrator• Primary Microsoft Exchange Administrator

New Jersey & New York

Detailed oriented Systems Specialist delivering complex solution to technical issues consisting of but not limited to planning, development and implementation.• Provide second level (tier II) user support (Advanced desktop application/hardware issues)• Assists with defining, developing, configuring and supporting applications (i.e. SharePoint, etc.)• Administers company domain registrations and assists with hosted web platforms• Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition of project scope and create appropriate scope documentation.• Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project team to drive decision making and define requirements for application development, ensuring that business needs are being met.• Assists with server/networking administration/projects/support.• Perform periodic end user testing to determine operational state of end user applications• IT liaison with other departments (i.e. Art, Engineering, etc.)• Maintain game design “Pipeline” support systems (i.e. network file shares)• Phone system administration• Researches and proposes solution to IT management

Mahwah Nj

• Supported CEO, COO and Directors, and other employees with their IT needs on daily basis • Supported engineers to come up with solution to automate the process • Trouble shoot Software, hardware • Created policy and documentation for reference to employees and other IT and engineers • Provided basic IT training to new hires every week • Configured Desktops/laptops and phones system for new hire • Provided support for remotes sites • Designed and implement new solutions according to the companies needs • Active Directory Administration • Anti-Virus Security Administration/Deployment Services • Server Administration Support

Mahwah Nj

New Jersey & New York

Minor, Computer Science

Minor, Computer Information Systems

Bachelor'S Degree, History