Jorge Reis Email & Phone Number

Colchester, Vermont, Us

Colchester, Vermont, Us

Provide executive leadership and consulting services to steer ICT companies in increasing revenue, reducing costs, and minimizing risk.In this role, I take the lead in analyzing and strategically executing engagements to uncover growth opportunities, build robust infrastructures and supplier networks, create revenue and expense models, automate business processes, and expand operations throughout US and international markets.• Provide expertise to Fortune 500 aerospace-defense company targeting multiyear telecommunications contract with the US government.• Consult with tier-1 telecom provider to evaluate, plan, and establish channel partner program in the Asia Pacific region.

Once I restored profitability and efficiency to the global procurement organization, I accepted an additional, concurrent role as COO of Telstra Americas.I had held this position in the past—in fact, I helped build this organization from the ground up in 2000. In 2015, I took the reins again to uncover new opportunities to drive profitable growth and a world-class customer experience. I also worked cross-functionally (such as partnering with the CFO) to establish synergies and boost cash flow, and ensured our services were aligned with the needs of US and multinational customers.• Increased annual revenue by double digits every year.• Reduced expenses by 5% to 10% annually through restructuring, automation, digital transformation, outsourcing, and process simplification. • Retained >99% of staff, and ranked #1 companywide for employee engagement as COO and Head of Procurement.

After developing and scaling Telstra Americas from $12M to $160M (ultimately serving as COO), I accepted accountability for the global procurement and supplier management organization with nearly $750M annual spend.This was a turnaround opportunity—the procurement function had been focused on securing contracts rather than building profits, and needed a change. The first year, I listened, evaluated, and prioritized areas for improvement. Then I rebuilt and rallied teams (60 global employees) to transform and energize the organization from top to bottom.With my ever-present emphasis on increasing revenue, cutting costs, and mitigating risks, I created a culture of profitability—always figuring out new ways to boost the top and bottom lines. At the same time, I infused the organization with an unyielding focus on customer experience. • Reimagined global procurement to place customers at the center of everything—and drive profits at the same time.• Led post-acquisition integration of Pacnet, and achieved three-year synergy target in one year.• Developed best-in-class partner program and first-ever supplier governance framework.• Reduced spend by 18% with the top 50 vendors• Increased productivity by 70% through process automation.• Improved Net Promoter Scores (NPS) to 66 with >50% participation in customer surveys.

Sydney, Nsw, Au

As COO, I continued my efforts to scale Telstra Americas—prioritizing profitable growth and offering an unparalleled customer experience. I directed, coached, and mentored 38 employees across pre-sales engineering, service delivery and management, product innovation, commercial (sales and marketing), and IT.• Restructured the operations team to eliminate inefficiencies, strengthen customer focus, and build the foundation for rapid, sustained growth.• Increased revenue by 27% annually.• Improved the opportunity close rate by 13% and led the team to close 15% more sales.• Cultivated relationships with enterprise and wholesale customers—working with client executives and internal teams around the world to pinpoint needs and establish services and relationships facilitating entry into global markets.• Implemented technologies, such as Salesforce, to accelerate in-house processes.

Sydney, Nsw, Au

I was hired to build and scale Telstra’s organization in the Americas. I structured operations, created the selling proposition, and established the customer base. I also hired the team, placing the right people in the right positions and providing ongoing coaching and development to inspire success.In addition to creating a profitable business in the US, Latin America, and Canada, I discovered a (potentially limitless) revenue-generating opportunity. Through Telstra’s corporate and subsidiary organizations around the world, it was possible to expand our offerings to US-based companies—and help them scale overseas.• Grew Telstra Americas from $12M to $60M—creating the fastest-growing business in Telstra International (all subsidiaries outside of Australia).• Balanced rapid growth with cost savings: reduced operating expenses by 25%.• Enabled major corporations such as Amazon, Google, and Microsoft to penetrate global markets by partnering with stakeholders in EMEA, LATAM, APAC, Australia and New Zealand, and by working with customers to navigate the challenges of international expansion.• Enhanced performance and retention by developing talent and designing performance incentives.• Played integral role in strategic business planning and decision making as member of the Americas Executive Leadership Team (since 2002).

Sydney, Nsw, Au

Sydney, Nsw, Au

Masters Of Science (Ms), Telecommunications Management

Bachelors Of Science In Mechanical Engineering (Bsme), Mechanical Engineering