Operations Supervisor
Nortek Distribution Services
Eastvale, Ca
Jan 2016 – Jan. 2017 Nortek Distribution Services- Receiving Supervisor.(Oct. 2013 - Jan. 2016 Genco – 3rd Party Logistic)- Shipping & Receiving Supervisor(Apr. 2012 – Oct. 2013 Speakercraft)- Assistant Supervisor Oversaw various operation departments such as shipping, receiving, special routing accounts, and customer service reps. Orchestrated the development of processes and standard operating procedures in order to instruct, teach, and develop steadiness of work flow. Interacted with inventory team to maintain error free processes on receiving and put away operations. In charge of constant communication with carriers on shipping and receiving to maintain a clear and on time delivery schedule for pick-ups or deliveries. Executed webinars with customers on Pulse calls, changes, implementations, or problem solving. Operated NetSuite, Maxim, Manhattan-Scale, UPS, and Fed-Ex systems. Collaborated with Inventory department on cycle counts and end of month reconciliation. Attained training and assisted team utilizing reach, order picker (stand up), electric pallet jack, and sit-down forklift. Trained and implemented continuous improvements that sustained a 98.5% KPI or better on receiving. Attained and completed training on 5S Six-Sigma processes, which upheld the departments cleanliness and organization. Created, structured, and trained the AT&T routing guide shipping procedures, which increased shipping accuracy. Formed, applied and trained on routing guide processes for MHT, Guitar Center, Musician’s Friend, Linear, and DMS.