Jorge Eduardo Rodriguez Serrano Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

Austin

Supervised and directed sales operations within the region, developing and implementing strategic plans to optimize performance and profitability.Identified and leveraged growth opportunities in the Texas market, ensuring the continuous expansion of the client portfolio.Established and maintained strong relationships with key clients, understanding their.

Austin, Texas, United States

Efficiently managed incoming phone calls, transferred calls, and scheduled reservations, ensuring seamless communication and customer satisfaction.Promptly seated guests and rotated seating among server sections to maintain balanced service.Conducted food and beverage demonstrations and upsold products, enhancing guest experience and boosting.

Popayan, Cauca, Colombia

Oversaw and monitored the status of international purchases and sales, ensuring timely and accurate communication with clients.Analyzed company’s export objectives, aligning them with customer needs and market demand.Prepared comprehensive commercial reports, providing actionable insights to support customer service strategies.Maintained effective.

Colombia

- Provided comprehensive support and solutions to customer inquiries regarding equipment usage and troubleshooting, primarily via telephone.- Directed users on best practices to enhance team productivity and efficiency, ensuring optimal equipment performance.- Delivered bilingual assistance, effectively communicating complex technical information in both.

Bogotá D.C. Area, Colombia

- Maintained permanent relationships and communication with clients and their suppliers to ensure seamless service delivery.- Enforced departmental policies, guidelines, and procedures to ensure consistency and compliance within the purchasing department.- Supported the Civil and Environmental Departments to enhance operations, solve complex problems, and.

Bucaramanga, Colombia

o Ensure that the organization complies with the regulations on Safety and Health at Work that correspond to it.o Make, review and update the company's risk matrix and the company's legal requirements.o Ensures the safety of associates and facilities in the area, training and correct opportunities.o Design, implement and execute programs to prevent.

Bucaramanga, Santander, Colombia

Developed and managed a business agenda focused on the Bolivian market in the Oil and Gas sector, enhancing market entry strategies and leveraging bilingual capabilities to foster relationships with key stakeholders.Conducted extensive market research and competitor analysis for marketing sub-products, effectively identifying new business opportunities and.

Bucaramanga, Santander, Colombia

- Supported logistical processes and provided assistance in the delivery of CFE's training services, ensuring high-quality customer service and operational efficiency.- Compiled and analyzed periodic evaluation reports for suppliers, enhancing service delivery standards for the CFE.- Coordinated with multiple departments to resolve customer inquiries and.

Bucaramanga, Colombia

Developed research capabilities by formulating and executing projects focused on international trade in Southeast Asia, enhancing analytical and problem-solving skills. Presented research findings to the academic community, showcasing strong communication and presentation skills. Assisted in the creation and dissemination of information generated by.

Bucaramanga, Colombia

• Effectively managed and coordinated student research projects, ensuring timely completion and adherence to project guidelines.
• Provided bilingual support to students, facilitating communication and understanding between Spanish and English speakers.
• Developed comprehensive documentation and reports, enhancing clarity and accessibility for both students and faculty.
• Conducted detailed presentations and training sessions, improving student engagement and knowledge retention.

Orlando, Florida Area

• Managed inventory and sales of Disney merchandise, providing exceptional customer service to diverse clientele, effectively communicating product details in both English and Spanish.
• Assisted customers in selecting products, resolving issues, and processing transactions, ensuring a positive shopping experience.
• Utilized point-of-sale systems, handled cash transactions, and maintained accurate records of sales and inventory.
• Collaborated with team members to achieve sales goals and maintain a well-organized store environment, demonstrating strong teamwork and adaptability in a fast-paced setting.

Orlando, Florida Area

- Efficiently managed cash transactions and maintained accurate financial records, ensuring timely and precise reporting of sales and inventory levels.- Assisted in order placement and management, handling vendor communications to secure best prices and manage delivery schedules.- Monitored stock levels and conducted regular inventory audits to support.

Bachelor Of International Business, International Business, 3.72

Activities and Societies: Member of International Business of Santander Research Hotbeds for 3 years. Speaker at academic events in.

Asian Studies Center, Kf Global E-School Program, Approved

Activities and Societies: Korea Foundation (KF) e-School Program for Latin America is a program designed and funded by the Ministry of.

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services, 3.8

Activities and Societies: Member of "Foresight and Strategy" Research Hotbeds. Speaker at academic events in Argentina, Mexico, and.

Bachelor Of Business Administration - Bba, Business Administration And Management, Approved

Activities and Societies: International College Program-DisneyProfessional Development Program at Walt Disney World

High School Degree, Emphasis In English And Computer Science, 4.2

Recognition of Excellence Values for 5 years

International Trading Associate, International Business/Trade/Commerce, 4.5

Leading international negotiation processes, commercialization of goods and services, as well as managing the finance areas in their.