Led the development and execution of Shiftsmart's marketplace strategy, significantly expanding geographic and market reach. I managed major training initiatives for a top beverage and snack company, overseeing national rollouts and ambassador programs across major U.S. retailers. My efforts in quality control reduced defect shift rates by 25% within a month. Additionally, I led food prep training expansions across major gas stations nationwide, improving operational standards and efficiency… Show more Led the development and execution of Shiftsmart's marketplace strategy, significantly expanding geographic and market reach. I managed major training initiatives for a top beverage and snack company, overseeing national rollouts and ambassador programs across major U.S. retailers. My efforts in quality control reduced defect shift rates by 25% within a month. Additionally, I led food prep training expansions across major gas stations nationwide, improving operational standards and efficiency. By identifying and resolving operational bottlenecks, I ensured smooth operations during peak demand periods. Show less

Managed and coordinated all catering operations, overseeing a team of 20+ staff to ensure seamless execution of corporate events, weddings, and social gatherings. By streamlining processes and implementing strategic initiatives, I improved operational efficiency and increased profit margins by 15% over three years. I consistently exceeded client expectations by leading large-scale events and enhancing customer satisfaction, while ensuring the highest standards of service and profitability.

Developed revenue-driven sales strategies, maintained client relationships, and identified new opportunities. Managed end-to-end sales process, from prospecting to deal closure.