Jorge Shin Email & Phone Number

San Antonio, Texas Area

East Thetford, Vermont

Saline, Michigan

• Led a cross-functional team through a DMAIC Project that achieved a 15% reduction in the plant’s production downtime.• Organized a Quick Changeover Kaizen Event that improved startup and changeover times by 13%.• Refined the plant’s Overall Equipment Effectiveness (OEE) measurements by implementing a new downtime data collection system.• Developed and implemented daily management and scheduling tools for OEE data extraction, visualization, and interpretation. • Conducted time studies and experiments to analyze equipment and operators’ performance on the 4 production lines.• Supported cost reduction initiatives from the Marzetti Operational Excellence program.

Guatemala

Product Lines: Waters Corporation, Metrohm AG, FOSS A/S• Provided onsite technical support to clients in Central America and the Caribbean, focused on quality control and R&D applications (spectroscopy, chromatography, electrochemistry, quantitative methods).• Coordinated suppliers and customers to execute equipment installations (IQ/OQ/PQ), preventive and corrective maintenance, calibrations, applications development, and user training.• Managed the department’s domestic and international service schedule and spare parts inventory.• Maintained the department’s documentation and reports to keep the CRM database updated. • Proposed, negotiated, and sold services and annual contract plans to customers.• Doubled the department’s revenue goal in 2015 by improving the pricing and quoting process and the service quality. • Trained and coached 3 newly hired field service engineers.

Guatemala

• Implemented industrial automation projects in different areas of the production floor that reduced equipment maintenance costs for the brewing process.• Replaced obsolete industrial instrumentation components and optimized redundant electrical wiring and code.• Configured systems with Siemens PLCs (programmable logic controllers) and HMIs (human machine interfaces).

Master Of Engineering Management (Mem), Manufacturing And Operations

A collaborative program taught by faculty from the Thayer School of Engineering and the Tuck School of Business with the mission.

Diploma In Project Formulation With Emphasis In Financial Analysis

Bachelor Of Science (B.S.), Electrical And Electronics Engineering, 94/100