Jorge Tanaka Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

• I've been working as Customer Support Engineer responsible for the Technical Support to Carriers (like Vivo, TIM, Claro and Oi), regarding Huawei IT Products (Storage, Servers, Blades Servers and Modular Data centers).
• Troubleshooting, configuration and dimesioning of Huawei IT Products.

São Paulo Area, Brazil

• I am a self-employed (contractor) since December, 2016 through my own company - Braga Consultoria;
• I have been working as technical Post-Sales and Pre-Sales Engineer at América Tecnologia - responsible for the technical Post-Sales and Pre-Sales activities regarding Huawei products line (Storage, Servers, Container.
• Coordination of the technical team as well.

Brazil

• Responsible for develop Storage solution with Huawei product family, involving Disk Array, SAN Storages, NAS Storages, Storage Management Software and Virtual Tape Library;
• Designing, dimensioning, presenting and positioning of technical solutions to fit customer needs;
• Assistance to field-based technical specialists and customers to solve installation, debugging and system configuration problems;
• Installation, configuration and dimensioning of Containerized and Modular Data Centers solutions (DCS – Data Center Storage).

• Responsible for develop storage solution with Huawei Symantec product family, involving Disk Array, SAN Storages, NAS Storages, Storage Management Software and Virtual Tape Library;
• Designing, dimensioning, presenting and positioning of technical solutions to fit customer needs;
• Assistance to field-based technical specialists and customers to solve installation, debugging and system configuration problems.

• Responsible for System Administration on all Sun/HP/IBM/Linux Servers in the DC that include monitor and tune system to make sure of the optimum level of the performance.
• Tuned servers for maximum efficiency for Oracle Data Bases.
• Responsible for Administration for all High Availability Servers.
• Keep a track of the appropriate software and upgrade the software packages.
• Develop and maintain the documents, library and procedural documents of the system.
• Interact with the clients to talk about the problems and request regarding the complex system issues.

• Responsible for support Tier 2 in the follow products:
• Hardware: Sun Microsystems family range Desktop Servers to HighEnd Servers, StorageTekTape Library and StorageTek Storage Array;
• Operating Systems: Solaris 8, 9 and 10;
• Software: Sun Cluster, Veritas Volume Manager, Veritas File System, Solaris Volume Manager, Veritas Netbackup.

Responsible for installing, implementing and supporting RISC/UNIX environments, using hardware and software technology from Sun Microsystems.

Field Engineer, installing, implementing and supporting RISC/UNIX environments, using hardware and software technology from Sun Microsystems. Responsible for implementing and migrating SAN, NAS and DAS environments. Pre-sales technical support.