Jorge A. Rivera Email & Phone Number

I'm a seasoned Supply Chain and Planning professional with extensive engagements in taking the customer’s perspective to develop an end-to-end view of the supply chain, redesign distribution networks, benchmark performance (KPI’s), improve service levels, manage risk, reduce back-orders and lower inventory. Thorough understanding of external suppliers and contract management organizations, including their capabilities and typical costs. Notably competent at improving production efficiency by applying process re-engineering techniques and lean manufacturing methods.I'm also a licensed Insurance Strategist with over 10 years of experience providing business owners, executives, individuals and families insurance advisory to protect their most important assets – their businesses, home, autos, financial security and themselves. Unparalleled aptitude at managing key company processes such as customer retention, through superb customer service in claims, and business development by applying sound underwriting guidelines and nourishing relationships with top producers/providers.People from both industries say they like working with me because when they are frustrated by not being able to develop different approaches to managing performance issues, they rely on me to help with new ideas. Did I forget to mention that I'm a Certified Professional Innovator?Specialties: Strategy Development, Property & Casualty | Life | Health Insurance,Supply Chain | Capacity & Contract Management, Sales & Operations Planning, Corporate | Business Development, Continuous Process | Performance Improvement, Financial Forecasting | Analysis, Category Management | Strategic Sourcing, Program | Project Management | Budget Administration, Innovation | New Product Development,Customer Retention | Relationship Management

Listed skills include Customer Relations, Budgeting, Supply Chain Management, Demand Planning, and 19 others.