John Russell Email & Phone Number

Columbus, Ohio

Columbus, Oh

Plain City, Oh.

JOB SCOPE Recruited to come in and implement processes and procedures I developed at Pendum/Loomis, including inventory management, vendor sourcing, customer relations, safety and security, staff retention, routing, and overtime management. ACCOMPLISHMENTS— Increased percentage of new customer relationships by 18% during term of project— Implemented training in multi-tasking that resulted in a decrease in overtime per employee from an average of 50 hours to 40 hours per week— Decreased product shrinkage and damage by 31% during term of project— Developed and implemented safety and security training for warehouse operations team

Columbus, Ohio Area

JOB SCOPE Supported achievement of organizational goals by ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations.Improved profitability through preparation of operational budgets, thorough financial review, and inventory control. Ensured adherence to company rules, regulations and procedures through formulation and implementation of company-wide policies and procedures.

Columbus, Ohio Area

ACCOMPLISHMENTS • Lead the branch ranked 13th in profitability and productivity (first quarter, 2012) out of more than 400 branches in 16 countries. Team exceeded corporate projection by 171% through re-route of 1,000+ ATMs and implementation of four-day work week for decreased overtime.• Initiated personal review process with customers to guarantee satisfactions and exceeded quality standard; have retained 100 percent of those customers. • Managed a team of 29 armed employees, including supervisors, vault tellers, armored messengers and remote Coinstar techs, deposit pullers, and field service techs. Team was responsible for repairing and replenishing more than 1,000 ATMs and 800 Coinstar machines, handling a total of $960mm annually. • Achieved impeccable safety record, low security losses and zero robberies through rigorous training in safety, firearms, and vault and ATM audit procedures.• Consistently maintained top 10 position in the company regarding staff retention via thorough interviews, effective staff relations, and personal involvement with onsite operations.

Columbus, Ohio Area

JOB SCOPE• Managed secure transport and delivery of average $700K - $900K cash per day to ATMs and banks throughout 120-mile radius of Columbus, with vigilance toward crew safety and security. • Trained new employees to troubleshoot, load, balance all ATMs.ACCOMPLISHMENTS• 100% compliance with the Department of Homeland Security/Department of Public Safety with my permits as State Security Guard and my permit to carry a firearm while completing my job functions• 100% compliance with accurate balancing, exchange of money, and proper documentation

Ohio And Maryland

Career Foundation Prior to the above job experiences, I spent 21 years in the restaurant business in positions of increasing responsibility. Gained leadership and teamwork development skills, a commitment to outstanding customer service, and an appreciation for the importance of fiscal vigilance to organizational success.