Jory Ryland Email & Phone Number

As a Learning and Development Associate at American Pacific Mortgage (APM), I leverage my SmarterU certification and customer support expertise to create and deliver engaging and effective training programs for our employees and clients. With over 5 years of experience in the mortgage industry, I have a deep understanding of the lending guidelines, investor programs, and industry requirements that shape our business and operations.I am passionate about enhancing the skills and knowledge of our team and helping them achieve their professional goals. I collaborate with various stakeholders, such as investor account representatives, borrowers, and external parties, to identify and resolve any obstacles to the sale of the loans. I also maintain clear and consistent communication with them to ensure a smooth and timely loan closing process. In addition, I have a strong background in medical and healthcare services, having served as a soldier, officer, supervisor, and manager for 8 years. This experience has taught me the value of integrity, respect, and leadership in any work environment. I am proud to be a recipient of the 2017 Scrappy award and the 2022 Mariner award for customer focus, which reflect my dedication and commitment to excellence.

Listed skills include Customer Service, Leadership, Healthcare, Social Media, and 15 others.