Sr Director - Consumer Experience Tech@Lilly
Eli Lilly And Company
AeroLeads people directory · profile
Joseph Michael Burns Email & Phone Number
Sr Director - Consumer Experience Tech@Lilly
at
Eli Lilly and Company
1 work email found
@lilly.com
3 phones found area 125 and 317
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr Director - Consumer Experience Tech@Lilly
Location
Indianapolis, Indiana, United States
Who is Joseph Michael Burns? Overview
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Quick answer
Joseph Michael Burns is listed as Sr Director - Consumer Experience Tech@Lilly at Eli Lilly and Company, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at lilly.com, phone signal with area code 125, 317, and a matched LinkedIn profile for Joseph Michael Burns.
Joseph Michael Burns previously worked as Associate Director - LVA Data Intelligence and LUSA Data Ecosystem at Eli Lilly And Company and Associate Director - Customer Experience & Patient Services at Eli Lilly And Company. Joseph Michael Burns holds Executive Mba, Business Administration And Management from Quantic School Of Business And Technology.
Company email context
Email format at Eli Lilly and Company
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{first_initial}{last}@lilly.com
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AeroLeads found 1 current-domain work email signal for Joseph Michael Burns. Compare company email patterns before reaching out.
Profile bio
About Joseph Michael Burns
"Be your own provider, don’t hold out your hands”
Listed skills include Business Analysis, Pharmaceutical Industry, Salesforce.Com, Project Management, and 17 others.
Current workplace
Joseph Michael Burns's current company
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12 roles
Joseph Michael Burns work experience
A career timeline built from the work history available for this profile.
Associate Director - Lva Data Intelligence And Lusa Data Ecosystem
Current
Dec 2023 - Present
Associate Director - Customer Experience & Patient Services
Responsibilities: Product Owner, Product Manager, Managerial Accounting, Multi-year strategic planning, Organizational Change ManagementMethodology: SCRUM, SAFE Agile (Scaled Agile)Technology: Salesforce HealthCloud, Service Cloud Voice, AWS Connect
Jun 2022 - Jan 2024
Associate Director - Information And Digital Solutions
IT Manager, responsible for the Global Customer Support and Patient Engagement product team, the underlying technical solution, and peripheral integrations.This role spans the execution of administrative, people leadership, business engagement, strategic business planning and product management responsibilities with direct reports located in multiple.
Jan 2021 - Jun 2022
Consultant - Patient Engagement
Global Product Manager for a patient engagement application responsible for supporting patients through their therapeutic journey.DevOps Platforms: Heroku, GitHub, Jenkins, Contentful, Jira, ConfluenceCommercial Technology: Salesforce, Five 9, Apple Wallet (Passkit), Google Pay, Bitly
Apr 2019 - Jan 2021
International Assignment - Global Customer Support Programs
Relocating to USA to complete a short term assignment at the company headquarters based in Indianapolis, Indiana.
Jun 2018 - May 2019
Senior Business Analyst - Global Customer Support Programs
Part of a global team responsible for the design, implementation and support of a suite of patient and healthcare professional facing support services.Technologies include Deloitte Salesforce.com Accelerator, Five9 Telephony, zPaper Fax, MarketingCloud, Heroku & Contentful.Life science and healthcare technology.
May 2017 - Apr 2019
Digital Business Analyst | Business Unit Account Manager
A digital marketing focused position, guiding the transition from traditional communication channels to modern multi-channel solutions; exploiting opportunities to use digital channels whilst adhering to the strict pharmaceutical requirements set out by the MHRA and ABPI.
Dec 2015 - May 2017
Technical Analyst
Aligned to Global Infrastructure Services (GIS hosting, platforms, storage, backup, disaster recovery, networking and virtualisation).Responsible for leading change in both business and IT context, influencing strategies and direction, keeping up with the ever-changing IT industry and understanding the compliance impact to the highly regulated.
Aug 2013 - Dec 2015
Brand Executive
Utilising existing retail and sales experience to increase sales drive whilst providing customers with detailed and accurate information about a variety of unique O’Neill Sports equipment and products.
Aug 2012 - Jul 2013
Business Integrator
Working across three departments including Global Network Services, Enterprise Mobility and IT Finance Support. I successfully delivered assignments ranging from project management to system analysis, testing and retirement.Accomplishments:Received Eli Lilly Helios Award for Demonstrating Pro-Activity and InitiativeSuccessfully delivered 39 system.
Jul 2011 - Aug 2012
Senior Sales Advisor
Experienced sales advisor responsible for maintaining store performance admin activities and housekeeping whilst achieving personal sales targets.
Jul 2010 - Jun 2011
2 education records
Joseph Michael Burns education
Executive Mba, Business Administration And Management
Quantic School Of Business And Technology
Bsc, Computer Science
Sheffield Hallam University
FAQ
Frequently asked questions about Joseph Michael Burns
Quick answers generated from the profile data available on this page.
What company does Joseph Michael Burns work for?
Joseph Michael Burns works for Eli Lilly and Company.
What is Joseph Michael Burns's role at Eli Lilly and Company?
Joseph Michael Burns is listed as Sr Director - Consumer Experience Tech@Lilly at Eli Lilly and Company.
What is Joseph Michael Burns's email address?
AeroLeads has found 1 work email signal at @lilly.com for Joseph Michael Burns at Eli Lilly and Company.
What is Joseph Michael Burns's phone number?
AeroLeads has found 3 phone signal(s) with area code 125, 317 for Joseph Michael Burns at Eli Lilly and Company.
Where is Joseph Michael Burns based?
Joseph Michael Burns is based in Indianapolis, Indiana, United States while working with Eli Lilly and Company.
What companies has Joseph Michael Burns worked for?
Joseph Michael Burns has worked for Eli Lilly And Company, O'Neill, and Ee.
How can I contact Joseph Michael Burns?
You can use AeroLeads to view verified contact signals for Joseph Michael Burns at Eli Lilly and Company, including work email, phone, and LinkedIn data when available.
What schools did Joseph Michael Burns attend?
Joseph Michael Burns holds Executive Mba, Business Administration And Management from Quantic School Of Business And Technology.
What skills is Joseph Michael Burns known for?
Joseph Michael Burns is listed with skills including Business Analysis, Pharmaceutical Industry, Salesforce.Com, Project Management, Team Leadership, Vendor Management, Crm, and Requirements Gathering.
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