Joseph Saliba Email & Phone Number

Collaborate with clients to identify their specific needs and pain points and craft tailored technical solutions and proof of concepts. Offer pre-sales and post-sales support, resolve technical issues, and address client concerns. Coordinate and supervise AI model integration project technically by managing data scientists and analysts along with integrating solution into EMR. Deliver technical presentations and demonstrations. Design and conduct both classroom and online training on InterSystems product. Engage with sales, marketing, and product development teams to provide client feedback. Cultivate relationships with key stakeholders within healthcare organisations and represent company at industry conferences, trade shows, and networking events. - Achieved annual savings in millions by leading AI model integration into EMR to decrease appointment no-shows.- Improved client understanding and engagement by developing and delivering targeted training programs.- Optimised pre-sales strategies by translating client requirements into effective technical solutions.- Actively contributed to product improvement and market positioning by sharing insights from client interactions with internal teams.

Dubai, United Arab Emirates

Led technical implementation for Reem Hospital and served as primary architect for integration across multiple healthcare interfaces including Malaffi HIE, Nabidh HIE, inHealth, Omnicell, Pyxis, PACS, and Varian. Interacted with clients and stakeholders to gather requirements. Developed implementation plans, including timelines, milestones, and resource allocation. Configured and customised software applications and systems to meet specific client needs. Integrated new systems with existing infrastructure and applications. Developed and implemented REST API and centralised HL7 message routing system, significantly improving data exchange processes and team productivity.- Enhanced TrakCare's local edition, introducing POS payment, online consultation, and external device signature features to meet evolving client needs.- Contributed to development and refinement of RCM systems, optimising financial workflows within healthcare industry.

Dubai, United Arab Emirates

Monitored and addressed incoming technical support inquiries via TRC logging system. Resolved acceptance issues pre and post project deployment for seamless transitions. Developed customised software solutions, including JavaScript applications, user-defined functions, interfaces, reports, and scripts for data migration and conversion. Participated in on-call rotation and provided 24-hour support to address critical client needs. - Developed and implemented custom software solutions that enhanced client operations and user experience.- Conducted on-site technical implementations and customer visits to resolve persistent issues and enhance service. - Adapted to new environments and technologies rapidly, translating business requirements into technical specifications to meet client objectives.

Abu Dhabi, United Arab Emirates

Created and developed external services for game integration and utilisation. Designed and implemented server-side game code using PHP and related technologies. Collaborated with game design team to integrate new features. Managed and maintained databases to support game operations including player data, game progress, and in-game transactions. Conducted regular performance testing to identify and resolve server-side issues. Partnered with customer support team to troubleshoot server-related issues reported by players.- Optimised server resource utilisation, resulting in smoother gameplay and reduced latency.- Created innovative utility and automation tools that improved development efficiency and reduced manual overhead.- Improved cross-platform compatibility and user experience by supporting and expanding native extensions for iOS and Android platforms.

Montreal, Canada Area

Engineered numerous websites for small and medium enterprises while leveraging expertise in Symfony2 to deliver robust solutions. Designed and implemented 'Central,' warehouse management system, e-commerce admin backend, and business automation tool. Ensured seamless integration and functionality for clients, including Bô Bébé and OK Kids. - Developed 'Central', key business automation tool, enhancing operational efficiency for Bô Bébé and OK Kids.- Transformed business requirements into technical specifications, ensuring customer satisfaction.

Montreal, Canada Area

Smart and Reliable stock management using RFID tags• Supervisor: Prof. Georges Kaddoum• Develop an intelligent and reliable tool for stock using active RFID tags• Develop an algorithm to recover and process data from RFID tags• Identify suitable type of RFID tags in order to minimize interference with otherexisting electromagnetic signals.• Conceive a graphical user interface on a smartphone in order to use thesystem

Montreal, Canada Area

• Developed SiteCreator using the ASP .Net framework• Developed the new website (http://www.lmsoft.com) using the Symfony2framework• Enhanced the payment center with the newest web technologies which resulted in anoticeable increase in sales• Created successful adwords campaigns which resulted in a noticeable increasein sales• Provided technical support for WebCreator Pro software

Bachelor'S Degree, Computer Engineering

Multimedia Specialization

French Baccalaureate, Mathematics

French Baccalaureate, Mathematics, 16/20