Josalin Saffer Email & Phone Number

Wellington, Wellington Region, New Zealand

• As an internal account manager and trusted advisor, I provide strategic advice and support customers across the organisation in the delivery of communications projects and tasks. • I deliver internal and external communications underpinned by robust communications plans and work closely with subject matter experts across digital, media, brand and marketing.• I look for ways to bring projects to life and proactively tell the story of play, active recreation and sport across all communication channels, including print and broadcast media, digital and social media.

Wellington, Wellington Region, New Zealand

• Led engagement strategies and developed plans to facilitate consultation with stakeholders for projects and programmes, taking proposed changes from conception to consultation to evaluation• Built and maintained internal and external relationships through clear and consistent communication • Developed and managed content across a variety of digital channels, including our intranet and external website• Led internal and external change communications and developed robust plans to articulate, promote, and embed key messaging for target audiences• Wrote and published monthly e-newsletter for external stakeholders and developed Covid-19 guidance and communications for our 500+ contracted NGO partners• Worked cross-agency to write regular Covid-19 updates for social service providers and facilitate topical engagements opportunities for the sector• Provided expert advise to senior management teams, identifying and escalating risks and issues and proposing solutions to sector-wide challenges

Wellington & Wairarapa, New Zealand

• Led a comprehensive, four-phase consultation for the Engaging Care Partners Programme, taking proposed changes to meet new legislation from conception to consultation to evaluation over a two-year period• Developed and implemented internal and external communications and engagement plans for the programme • Organised events and workshops to support regular engagements with NGOs and community organisations • Worked with subject matter experts and workstream leads to develop consultation material, ensuring proposals were engaging, written in plain English, and aligned to programme outcomes • Managed content across our intranet, external website, and online consultation tool • Reviewed and analysed consultation feedback, regularly summarising key themes to inform internal decision-making and communication with stakeholders • Delivered four comprehensive reports reflecting stakeholder feedback for each phase of the consultation, providing data insights and lessons learnt for continuous improvement

Wellington & Wairarapa, New Zealand

• Provided high quality administration support for the Partnering for Outcomes group which supports the relationships with our 500+ contracted NGO partners• Diary management, support and executive assistance to the General Manager and wider teams• Built trusting relationships with senior management, team leaders, internal and external stakeholders• Organised workshops and hui; took minutes, prepared agendas and arranged travel; and set up and maintained electronic records• Supported projects and project teams where required

• Journalist and copywriter well-versed in the digital media industry, I develop content for brands and write articles for online publications.• My work includes both service and narrative-based writing. I write essays, articles, and reviews for a variety of publications including in-flight magazines, trade magazines, online travel sites and city guides. I cover travel, culture, food & drink, and health & wellness.• I also create and curate content and develop social media marketing strategies for brands that want to increase engagement, traffic, and revenue. • Online publishing tools and content management systems include Wordpress, Wix, Hootsuite, and Mailchimp. • Photo/video editing tools include Canva and Adobe Photoshop, Lightroom and Premiere.• My travel writing has appeared in a variety of publications including in-flight magazines like Hemispheres (United Airlines) and Selamta (Ethiopia Airlines), trade magazines like TravelAge West, and online travel sites such as The Guardian Weekly, Verge magazine, The Matador Network, and Paste Magazine, among others.

• Responsible for managing all online content related to the Richard Bangs' Quests travel brand. • Participating in and engaging with the travel community through social media (e.g. Twitter chats, coordinated giveaways, polls, promotions, etc.)• Maintaining social media content calendar, proofreading/editing/fact-checking content pre-distribution• Conceptualizing, copywriting, and designing pitch decks for specific projects to be used in presentations with potential sponsors and investors• Developing, compiling and analyzing social media reports• Designing, copywriting, and disseminating Mailchimp e-newsletter campaigns.• Creating custom images specifically for marketing purposes and social media platforms• Content strategy responsibilities included content and performance audits, analytics, managing publishing schedule, and leveraging existing content into new platforms. • Coordinating audience-targeted social media campaigns with clients including Orbitz and agency tourism departments for Bermuda and Australia. • Managing social media platforms (Facebook, Twitter, Instagram, Pinterest, LinkedIn, Google+, YouTube, Medium). • YouTube channel responsibilities include managing community feedback, video SEO, analytics, and reporting.• Actively working to increase brand awareness, building new audiences and increasing engagement among fan base.

• Copywriter, editor, and blogger for the Richard Bangs' Quests travel brand. • Content strategy responsibilities included content and performance audits, analytics, managing publishing schedule, and leveraging existing content into new platforms. • Coordinated social media campaigns with clients including Orbitz and agency tourisim departments for Bermuda and Australia. • Managed social media platforms (Facebook, Twitter, Google+, YouTube, Medium). • YouTube channel responsibilities included video SEO, analytics, and reporting.• Actively worked to increase brand awareness, building new audiences and increasing engagement among fan base.

• Taught grammar, reading, listening, writing and conversational English speaking classes to adult students. • Planned and executed creative and appropriate lessons to match the varying needs, abilities, and levels of the students I taught, which ranged from elementary to advanced learners.

Seattle, Wa / Remote

• I developed content for a cruise travel company in order to boost traffic to their website, increase brand awareness, and drive revenue.• Each week, I performed research and wrote compelling, informative, and SEO-optimized articles on a variety of topics related to the company's mission and destinations offered.• I also promoted these articles via social media platforms and created custom branded content on storytelling apps like Steller.

Liberec, Czech Republic

• Teaching Grammar, Reading/Writing and Conversational English in small groups and one-to-one classes. • Planning and performing tailored, creative and appropriate lessons to match the different levels of the students I teach, which range from adults to children as young as 6 years old.

Remote/ New York City, Ny

• I assisted with Pravassa’s social networking pages (Facebook, Twitter, Pinterest, Instagram) to help build innovative outreach strategies.• Researched and wrote pieces about wellness travel for Pravassa.com, including wellness challenges and blog posts. • Managed wellness vacation promotions on yoga, event, and travel websites

• Taught Grammar, Reading/Writing, and Conversational English to second and third grade classes. • Created stimulating curricula and performed energetic lessons that engaged students and facilitated learning.• Classroom management and assessment of the different levels and learning styles of 200+ students in five classes.

Atlanta, Georgia

• Cultivated creativity and communication in children, ages 1-12 years old.• Encouraged children to develop altruistic, environmentally aware and community-oriented mindsets, while maintaining the freedoms of self-expression.• Led a classroom of children ages 1-2 years old and created age appropriate lesson plans.

Chamblee, Georgia

• Maintained office services by organizing office operations and procedures.• Controlled correspondence and maintained relationships between clients, scheduled pruning • appointments and diagnostic visits.• Kept management informed by reviewing and analyzing client accounts, seeking out new platforms for business, summarizing information, and identifying marketing trends.

Atlanta, Georgia

• Made weekly posts to the company’s blog and maintained the company’s website by writing HTML code.• Designed event flyers and edited audio and video.• Wrote press releases and reviews for events and music groups that the company is affiliated with.