Josary Perez Email & Phone Number

· Guide and support families navigating all aspects of grief and loss · Adapt and learn various customer management systems in order to process leads· Source and connect resources for families and advocate on their behalf with various agencies· Maintain an active understanding and perform up-to-date research on after-life processes

Remote

・Managed and fostered professional growth of 10+ direct reports・Collaborated and problem-solved cross departmental issues・Streamlined and developed company standard operating procedures

• Conducted informal suicide assessments to evaluate risk level
• Provided community resources and information
• Deescalated members experiencing a crisis situation

• Managed provider's calendars and scheduling matters
• Served as liaison between providers and clients
• Ensured members insurance and billing details are valid and up-to-date

Los Angeles Metropolitan Area

• Established and cultivated strong community partnerships
• Preformed client assessments and intakes, as well as created working individualized service plans
• Conducted community outreach efforts and assessed and addressed client needs in the field

Los Angeles Metropolitan Area

• Established and updated individualized housing plans in partnership with participants
• Sought housing resources and formed partnerships with property managers
• Utilized harm-reduction and housing-first practices
• Formed an active understanding of HMIS and CES

Claremont, CA

• Identified roadblocks to client progress and provided individualized support
• Coordinated outreach and marketing materials
• Recorded and relayed client’s behavior and progress
• Conducted and developed thoughtful and engaging groups (e.g. mindfulness, life-skills, and goal development)
• Answered multi-system phone lines and handled calls with care and courtesy
• Assisted in the successful transition of program to an online platform

Rancho Cucamonga, CA

• Delivered 1:1 behavior therapy to individuals with developmental delays
• Engaged in active communication with children, family, and team members in order to ensure client success
• Collected data to evaluate individual’s progress
• Worked with individuals on issues such as: how to talk, play, make friends, and function independently, while also helping reduce any inappropriate behaviors

Rancho Cucamonga, CA

• Created weekly materials and lesson plans to foster learning through play
• Developed children’s social-emotional and motor-sensory skills
• Established active communication with families in person and through emails

Irvine, CA

• Generated open and engaging dialogue with children through reading
• Increased literacy skills by 1.5X by program's completion
• Created materials to foster learning and interest in the book of the week

Irvine, CA

• Balanced over a thousand dollars of revenue at store’s opening and closing
• Created creative marketing ideas for store’s social media accounts
• Built a strong return client base by engaging customers in store’s brand

Mt. San Antonio College

• Obtained over $14,000 in funding to attend APA and WPA conferences
• Oversaw the creation of 4 research projects and posters
• Coordinated meetings, workshops, and fundraising events
• Created promotional and marketing materials for club events

Walnut, CA

• Created weekly lesson plans to reinforce concepts taught in the course
• Employed various collaborative learning techniques as well as the Socratic Method
• Increased students' overall grade in course by half a letter grade

Master Of Science - Ms, Marriage And Family Therapy/Counseling

Bachelor'S Degree, Cum Laude, Psychology And Social Behavior And Social Ecology

Activities and Societies: Project A.C.E., Jumpstart, Alternative Spring Break, Child Development Lab, 88.9 FM KUCI, Global Service.

Associate Of Arts (Aa), Social And Behavioral Sciences, Psychology

Activities and Societies: Psi Beta National Honor Society, Psi Beta/Research Club