Joscelyn Hernandez Email & Phone Number

Greensboro--Winston-Salem--High Point Area

Durham, North Carolina, United States

Durham, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

Created positive interactions with customers through extensive product knowledge and quick service. Quickly and efficiently produced and packaged products for the sales floor. Trained new hires on store processes to maintain proper food safety and sanitation standards. Used Excel to track and organize team member training information. Managed a fast paced drink and coffee bar in a high volume store. Maintained high levels of organization and cleaning standards. Took orders and made drinks efficiently to create a positive experience for customers.

Handled currency and credit transactions quickly and accurately. Followed proper cash handling and bagging standards to maintain positive customer relations.Provided excellent customer service to customers in a fast paced, high volume store. Resolved issues quickly with the customer’s best interest in mind. Multi tasked to train and mentor new hires.

Durham, North Carolina

The Art Institute of Raleigh Durham - Resident AssistantSEP 2017 - OCT 2018Organize and manage educational events for students to learn new skills and socialize with their community. Conduct monthly health and safety checks along with weekly touch bases with the students to foster a welcoming community.Resolve conflict among residents to create a cohesive living environment.The Art Institute of Raleigh Durham - Student WorkerMAR 2017 - OCT 2018Managed front desk to properly assist students. Took initiative to organize job fairs for students. Efficiently utilized phone and email systems for outreach to various local businesses and companies for assistance in school-related events. Researched employment opportunities for students while managing front desk reception. Used various Adobe programs to develop visual aides for students. Created and maintained a website for students to access job opportunities.

The Art Institute of Raleigh Durham - Resident AssistantSEP 2017 - OCT 2018Organize and manage educational events for students to learn new skills and socialize with their community. Conduct monthly health and safety checks along with weekly touch bases with the students to foster a welcoming community.Resolve conflict among residents to create a cohesive living environment.The Art Institute of Raleigh Durham - Student WorkerMAR 2017 - OCT 2018Managed front desk to properly assist students. Took initiative to organize job fairs for students. Efficiently utilized phone and email systems for outreach to various local businesses and companies for assistance in school-related events. Researched employment opportunities for students while managing front desk reception. Used various Adobe programs to develop visual aides for students. Created and maintained a website for students to access job opportunities.

Greensboro/Winston-Salem, North Carolina Area

North Carolina