Jose Androcles Del Corral

Jose Androcles Del Corral Email and Phone Number

Senior Client Success Manager at Campaigner. Moz Group. @ Campaigner
ottawa, ontario, canada
Jose Androcles Del Corral's Location
Ottawa, Ontario, Canada, Canada
Jose Androcles Del Corral's Contact Details

Jose Androcles Del Corral work email

Jose Androcles Del Corral personal email

n/a
About Jose Androcles Del Corral

A “customer-first” professional, enthusiastic and dedicated, sensitive and proactive, with a ten years experience and achieving top performance results in customer support, coordination, administration and marketing.Described by clients and coworkers as a dynamic leader with strong communication and interpersonal skills, effective negotiator with the talent of fostering successful business relationships resulting in improved quality, cost reduction and client satisfaction. A result oriented individual capable of prioritizing and coordinating and delegating tasks to meet critical deadlines.Specialties:  Customer Service and Support Cross Cultural Communication Staff Training and Team Building  Management and Coaching Sound Decision Making Time Management

Jose Androcles Del Corral's Current Company Details
Campaigner

Campaigner

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Senior Client Success Manager at Campaigner. Moz Group.
ottawa, ontario, canada
Website:
campaigner.com
Employees:
30
Jose Androcles Del Corral Work Experience Details
  • Campaigner
    Senior Client Success Manager
    Campaigner Dec 2019 - Present
    Ottawa, Ontario, Canada
  • Protus/J2 Global
    Efax®/Hp Photosmart Tier2 Support Specialist
    Protus/J2 Global Mar 2010 - Dec 2019
    Ottawa, Canada Area
    Developed and currently maintains the procedures manual to troubleshoot common issues related to the new service that integrates eFax® with the HP Photosmart printers (7500 and 6500 series). Also in charge of level 2 of resolution and staff coaching.Previously interacted with MyFax, eFax, JBlast,Fax Broadcast and Voice Broadcast customers to provide information in response to inquiries about the products and to handle and resolve technical complaints.Negotiated appropriate solutions while minimizing the loss of dissatisfied clients. Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Recommended improvements in products, explained procedures in order to advance service excellence.
  • Convergys
    Customer Service Representative-Transition Coach
    Convergys Sep 2008 - Mar 2010
     Interacted over the phone with AT&T wireless customers to provide information in response to inquiries about products and services and to handle and resolve billing and technical complaints. Negotiated appropriate solutions while minimizing the loss of dissatisfied customers.  Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.  Referred unresolved customer grievances to designated departments for further investigation. Recommended improvements in products, shipping, service or billing methods and procedures in order to advance service excellence. Processed products orders Coached and provided assistance to new trainees during transition process between training and production period, including motivational activities and one-on-one calibration
  • V Enezolana De Avaluos
    Real Estate Appraiser Associate
    V Enezolana De Avaluos Jan 2005 - Jul 2007
     Interviewed individuals, familiar with properties and surroundings, such as contractors, home owners, and realtors, in order to obtain pertinent information Prepared written reports estimating property values, outlining methods by which the estimations were made, and meeting appraisal standards Examined income records and operating costs of income properties Advised customers regarding their decisions to sell or buy a property  Explained assessed values to property owners  Frequently travelled across the country to complete assigned inspections at different locations under tight timelines that were always respected.
  • Avaluos Graterol Galindez
    Marketing And Advertising Consultant
    Avaluos Graterol Galindez Mar 1998 - Jul 2007
    Developed pricing strategies, balancing firm objectives and customer satisfactionNegotiated contracts with vendors and distributors to manage product distributionConsulted with product development personnel on product specificationsCoordinated and participated in promotional activitiesConducted economic and commercial surveys to identify potential markets

Jose Androcles Del Corral Skills

Coaching Time Management Customer Service Intercultural Communication Negotiation Team Building Staff Training Problem Solving Mentoring Leadership Development Teamwork Public Speaking Executive Coaching Team Leadership Customer Satisfaction Customer Relations Microsoft Office Change Management Supervisory Skills Excel Leadership Call Centers Process Improvement Troubleshooting Management Microsoft Excel Conflict Resolution Technical Support Communication Skills Customer Retention Account Management Crm Communication

Jose Androcles Del Corral Education Details

  • Instituto Universitario De Mercadotecnia
    Instituto Universitario De Mercadotecnia
    Marketing And Advertising
  • Colegio De Economistas De Venezuela
    Colegio De Economistas De Venezuela
    Real Estate

Frequently Asked Questions about Jose Androcles Del Corral

What company does Jose Androcles Del Corral work for?

Jose Androcles Del Corral works for Campaigner

What is Jose Androcles Del Corral's role at the current company?

Jose Androcles Del Corral's current role is Senior Client Success Manager at Campaigner. Moz Group..

What is Jose Androcles Del Corral's email address?

Jose Androcles Del Corral's email address is an****@****ers.com

What schools did Jose Androcles Del Corral attend?

Jose Androcles Del Corral attended Instituto Universitario De Mercadotecnia, Colegio De Economistas De Venezuela.

What are some of Jose Androcles Del Corral's interests?

Jose Androcles Del Corral has interest in Music, Movies Travelling.

What skills is Jose Androcles Del Corral known for?

Jose Androcles Del Corral has skills like Coaching, Time Management, Customer Service, Intercultural Communication, Negotiation, Team Building, Staff Training, Problem Solving, Mentoring, Leadership Development, Teamwork, Public Speaking.

Who are Jose Androcles Del Corral's colleagues?

Jose Androcles Del Corral's colleagues are Winefredo Tejero, Sameera Sajjad, Virgilio Perido Jr., Anthonette Sia, Aysha Sahal, Kayla-Colleen K., Samiksha Oberoi.

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