Jose Augustine Email & Phone Number

Chennai, Tamil Nadu, India

Headquartered just outside of Washington, D.C. in the United States of America with offices and production facilities on 4 continents, our dedicated team of 6000+ seasoned professionals specializes in 1. Global Support Services - (Telephone, Email and Live Chat support), Sales Operations Support, Customer Service (Acquisition, Service Reminders, and Retention), Customer Satisfaction surveys, Technical Support, IT Helpdesk services, Back-office services, data entry and much more).2. Learning & Development - Interactive eLearning, articulate storyline courses, Gamification, Simulations, Micro-learning Animations; We offer temporary learning professionals such as Instructional Designers, Project Managers, LMS consultants, Facilitators and Technical Writers that can help you on an as-needed basis. Our network of expertise includes sales training, customer service, leadership training, technical documentation, systems training, soft skills training, change management and more.3. Compliance & Regulatory Reporting Services- The Americans with Disabilities Act (ADA) Compliance & Financial Reporting Services (Regulatory Compliance Filings, IPO & Proxy Processing, Mutual Fund Reports Processing & XBRL ReportingAptara locations: Near-shore locations: 2,500 person capacity (US - Boston, Falls Church, & Austin - 2000+seat capacity) Global locations: 20,000 person capacity (Mauritius, UK, India – Noida, Pune, Dehradun, Trivandrum, Gururam, Bengaluru, Chennai).With over 30+ years of experience and more than 55 awards in various field, we work across industries, geographies, lines of service, and specialties to bring you customized solutions.

Chennai Area, India

Handled a team a 10+ Inside Sales Executives.Industry: BFSI, E commerce & Retail, Healthcare, Manufacturing, Market Places & Service Industry.Responsible for developing and maintaining commercially productive relationships with new clients. Also in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability. Cold Calling, Appointment settings and Lead Generation. Generating new business over the phone and convert them into face to face meetings.

Chennai Area, India

Over All: Responsible for developing and maintaining commercially productive relationships with new clients. Also in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability. Cold Calling, Appointment settings and Lead Generation. Generating new business over the phone and convert them into face to face meetings.Job Description:1. Contacting potential clients to establish rapport and arrange meetings (Account/Data Mining, Cold Calling, and Emailing).2. Set up meetings between client decision makers and company’s practice leaders/Principals.3. Planning and overseeing new marketing initiatives.4. Researching organizations and individuals to find new opportunities.5. Identify potential clients, and the decision makers within the client organization.6. Research and build relationships with new clients.7. Developing goals for the development team and business growth and ensuring they are met.8. Training personnel and helping team members develop their skills.

Chennai

Chennai Area, India

->Identifying new sales leads->Pitching products and/or services->Maintaining fruitful relationships with existing customers->When it comes to generating leads, day-to-day duties typically include:1. Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets2. Researching the needs of other companies and learning who makes decisions about purchasing3. Contacting potential clients via email or phone to establish rapport and set up meetingsPlanning and overseeing new marketing initiatives4. Attending conferences, meetings, and industry events

Bengaluru Area, India

Designation: Help Desk Lead Provided online support to the UK Customers for BINGO IndustryJob Description:1) Maintain Reports for team members and dashboard for customers.a) Manage Attendance and Break schedule for Team members for continuous support.b) Maintain CS Reports on Monthly and Quarterly basis per CS Agent.c) Manual support for Back Office.d) Live Help software reports (N number of reports).2) Responsible for delivering coaching, floor support and disseminating product updates to the process.3) Immense support towards Customer Retention and Relationship activities.4) Recommendations for product and process development based on customer feedback and analysis of the same.

Bengaluru Area, India

Designation: Senior Support Associate Achievements: Awarded as the Best Performer for the month of FEB, JUN, and AUG in 2007 and JAN, APR in 2008.Job Description: Providing Technical Support to the American Customers online as a level 1 agent, handling and specialized in the following queues specifically.a) Level 1 Technical Supportb) ASC Supportc) ASD Email Support

Bsc Computer Science, Computer Science

Activities and Societies: Member - The All India Catholic University Federation (AICUF) The All India Catholic University Federation.

Hslc, Mathematics And Computer Science

Sslc, Mathematics And Computer Science