Jose Barrientos Email and Phone Number

Results-driven IT manager with proven experience providing comprehensive technical support to diverse teams. Knowledgeable about managing mobile devices, setting up email accounts, and troubleshooting. Capable of streamlining IT operations and enhancing productivity through strategic planning. Dedicated to providing exceptional service and seamlessly integrating technology.

Managed and maintained 1,000+ devices, including desktops, laptops, tablets, and printers, across 4 school sites, ensuring prompt uptime for instructional and administrative purposes.Developed and implemented a technology refresh plan, resulting in a 50% reduction in hardware failure rates and a 20% increase in device speed and performance.Performed a key role in providing technical support for local and corporate support for staff members.

As a sales associate at Briggs, I would help and guide customers to have a 100% customer satisfaction when purchasing new and used vehicles.

From June 2014 to June 2018, I was responsible for operating and maintaining advanced communication systems, including multichannel line-of-sight and tropospheric scatter communication systems.During this period, I successfully coordinated comprehensive training programs for over 200 employees, significantly enhancing the organization’s proficiency in information management. Additionally, I oversaw the implementation of a new database system that improved access times and reduced data retrieval errors.I developed and maintained an information management strategy that ensured compliance with all legal standards, resulting in a substantial reduction in data inaccuracies.While managing a $1 million budget for necessary supplies, I ensured uninterrupted availability during critical operations.Furthermore, I conducted thorough cybersecurity assessments and implemented recommended security controls, leading to a noticeable drop in security incidents and an increase in user awareness.