Hello! Are you looking for answers to: How do I improve my hotel operation? How do I improve my team performance? How do I get better results? I can help you. I served as Front Office Manager for several hotels in 3 countries.What did I achieve for those hotels?Improve the NPS index.Increase occupancy percentage without decreasing the average rate.Improve the department's results in internal and/or corporate audits.Upload positioning in Trip Advisor ranking.Develop collaborators who rose to supervisory or managerial positions.Why me?I have 8 years of sales experience in related to tourism sectors.For more than 20 years I served in hotels in Mexico, the United States, and the Dominican Republic.I worked in several styles: City, Beach, All Inclusive, European Plan, Business Class, etc.Operate work teams in hotels from 29 suites to 1742 rooms and casino.I led work teams of different sizes in ranges from 6 to 50 collaborators.What hotels did I work for?ME by Melia.Hard Rock Hotels by RCD Resorts.Dreams by am Resorts.Ramada Encore by Wyndham.Holiday Inn by IHG.Sivory by SLH.Las Mañanitas.La Quinta.How did I do it?Implement the concept "What is your dream?"Apply coaching tools to individuals.We carry out Team Building dynamics.We establish owns department´s KPIs, aligned with the company ones.can Empower the team for follow-up.Who can I help?Hotels with work teams struggling with motivation and commitment.Work teams on the pursuit to increase the results obtained so far.Hotels with unsatisfactory results in AAA, Corporate audits, etc.Hotel staff members seeking to develop their career in hospitalityRecently promoted managers seeking support to deliver better resultsLet´s connect. Contact me and I will share further information about the "What is your dream? concept. How we successfully apply it and how it can help you in particular. Thank you for visiting my profile. Don't miss the opportunity to follow #whatisyourdream.