Jose Cepeda Email and Phone Number

handling an array of front-facing duties. including interacting with customers over the phone, in person, and/or via email and social media, and maintaining a high level of professionalism and present the organization in the best light possible.Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns, Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerWork with the management team to stay updated on product knowledge and be informed of any changes in company policies, Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Ensuring company policies and HIPPA are followed,Answers incoming customer calls regarding billing issues, product, service questions and general client concerns.Help the billing department with any Verification, Authorization, translations, processing and invoices training and developing new employees.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerResolving customer issues to their overall satisfaction including trouble shouting Maintaining an overall management style that follows company best practices.Help with Front Desk check in/out and dutiesWork with the management team to stay updated on product knowledge and be informed of any changes in company policies

entering data in an accurate manner, and update patient benefit information and demographics in the organization’s insurance EMS system and verify that existing information is accurate. experience working with insurance companies, and have extensive knowledge of different types of coverage and policies, excellent multitasking skills, with the ability to work on many projects at once, very detail-oriented and organized; serves as a valued member of the health care team, helping patients get the medical procedures they need

responsible for the pre-verification of insurance for patients being admitted into the health care servicesverifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s provider and entering data in an accurate manner, update patient benefit information or Demographics in the organization’s insurance system and verify that existing information is accurate

entering data in an accurate manner, and update patient benefit information and demographics in the organization’s insurance EMS system and verify that existing information is accurate. experience working with insurance companies, and have extensive knowledge of different types of coverage and policies, excellent multitasking skills, with the ability to work on many projects at once, very detail-oriented and organized; serves as a valued member of the health care team, helping patients get the medical procedures they need