Jose Concepcion Email and Phone Number
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A strategic, versatile, and solutions-focused accounts receivable/operations leader, I thrive working in complex, multifaceted work environments. I am an influential relationship builder who seamlessly communicates with a diverse array of internal and external partners. My approach to collections is simple yet effective: treat clients like business partners and foster win-win outcomes rather than using fear and intimidation for short-term gain while jeopardizing long-term financial success.Over my career, I have conceptualized, implemented, and managed several key projects and business enhancement initiatives that have improved client retention, increased receivables, supported new business development, enhanced forecasting capabilities, and streamlined workflows.KEY SKILLS • Team & Organizational Leadership: deep experience managing high-performance teams (managing down) and working in close collaboration with senior executives (managing up)• Key Accounts Receivable (AR)/Collections Experience: cash forecasting, cash applications, billing, invoicing, bank reconciliations, reporting, recovery, DSO management, bad debt reduction, customer credit checks, credit issuance, payment plans, negotiation• Project Management: proven track record of spearheading a range of both planned and ad hoc projects • Operational Efficiency & Workflow Management: excel at analyzing processes and creating, implementing, and managing streamlined and highly efficient systems; experienced in process automation• Customer-Centric Client Service: a diplomatic, outcomes-focused leader who increases collections while fostering long lasting relationships; garners buy-in through empathetic and charismatic salesmanship • Technical Skills: Microsoft Word, Excel, Outlook, DNBI (Dunn & Bradstreet), Great Plains (Microsoft Dynamics GP), Salesforce, Authorize.net, Zoura, Mailchimp
Bergen Logistics
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Accounts Receivable / Collections ManagerBergen Logistics Oct 2023 - PresentNorth Bergen, Nj, Us -
Ar Credit & Collection ManagerArizent May 2015 - Nov 2023New York, Ny, UsArizent (formerly SourceMedia), is a leading business information company serving the financial and professional services industries. I was promoted to Accounts Receivable Manager in January 2020 after serving as Collection & Credit Manager for over four years. This promotion came at a pivotal time in the company’s history, coinciding with SourceMedia’s corporate rebranding as Arizent. In this highly autonomous leadership role, I manage a wide range of special projects assigned by the CFO and Controller and directly manage cash applications, billing, and sales monitoring for three business lines (Subscriptions, Events, Advertising). Additionally, I continue to maintain the Collection & Credit Manager responsibilities outlined below. While managing a team of Billers and Collectors, I champion a customer-centric approach to collections.• Ensure transactions from lockbox deposits, checks, credit cards, ACH, and wire transfers are applied correctly on a daily basis and close out batches; created a forecast report and update daily• Collaborate with the CFO/Controller to create/alter payment terms and analyze customer behavior patterns• Admin and manage billing portals Ariba, Bill.com, Coupa, Jira, Tipalti, and other vendor portals • Perform bank reconciliations, forecasting, and comparisons between AP disbursements and cash receipts -
Accounts Receivable ManagerVendome Group, Llc Jun 2008 - Apr 2015New York, New York, UsVendome Group, LLC is the leading publisher of magazines, books, and websites for commercial and residential real estate professionals, their attorneys, healthcare providers, and related businesses. Reporting directly to the CFO and Controller, I managed a team of seven Billers, Collectors, and a Cash Application Clerk. I prioritized the reduction of accounts receivable through client collaboration and used my extensive background and knowledge of operational efficiency in the accounts receivable industry to properly invoice within standard policies reflective of customer and organizational requirements. Major projects included leading a transition from MSG to Great Plains, digitizing invoicing, automating processes, and launching a new payment portal.• Worked with Sales team and customers to resolve discrepancies and disputes, reducing DSO by 30% • Generated reports including tracking AR for webinars, conferences, and advertising (print and web) • Calculated sales commissions, cashed application management (checks, credit cards, EFT), and created credit and debit memos for revised invoices • Centralized invoicing and collections from satellite offices into one system in the New York office • Reviewed credit applications and approved credit limits using information from Dunn & Bradstreet• Negotiated payment plans with customers, placed delinquent accounts on credit hold, and worked with a third-party collection agency on collection placements• Issued monthly reports on invoicing and cash receipts by publication/event -
Accounts Receivable Analyst/ManagerRobert Half 2007 - 2008Menlo Park, Ca, UsAccounts Receivable Analyst (Temporary) - GFI Group Inc.Accounts Receivable Manager (Temporary) - Moody’s Investor Services – Structured Finance• Reduced DSO from 222 to 120 days while recovering $1.2 million in receivables over 90 days • Settled billing on delinquent accounts and secured payments for open balances while amending trades for brokers; sustained relationships with top-tier domestic and international financial institutions and processed invoices for trading desks -
Assistant Business ManagerAmnewyork 2004 - 2007New York, Ny, UsA valued team member, I supported senior management through the operations of accounts payable, accounts receivable, reconciliation, credit application, and A/R journal entries averaging $1.8 million.• Tabulated and assessed commissions and expenses for over 30 Sales Representatives and retained the Base View accounting system while creating progress reports • Demonstrated an excellent ability to resolve a wide range of client, staff, and departmental issues applying diplomacy, empathy, and assertiveness -
Credit ManagerAmnewyork 2003 - 2004New York, Ny, UsIn 2003, I joined AM New York Newspaper as their Credit Manager. Hired during their infancy, I was a member of their original seven-employee team and was afforded my first management-level opportunity. Working in such a high-impact position in a start-up, entrepreneurial environment with tremendous access to customers allowed me to hone my approach to collections. -
Credit/Collections AnalystEarl G. Graves Publishing Co., Inc. - Black Enterprise Magazine 2001 - 2003In this role, I distributed credit limits and adjustments and negotiated payment plans with last resort accounts resulting in thousands of dollars saved on legal and collection fees. • Reconfigured credit, collections, and billing departments through procedure initiation while communicating with counsel and collection agencies• Checked credit histories and surveyed payments• Acted as the liaison to monitor progress with the in-house counsel and collection agencies• Maintained contact with top advertising companies including Grey Global, Media.com, Burrell Communications, and UniWorld Group• Utilized strong project management and mentoring skills with a continuous drive to improve operations
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Senior Collector/Recovery SpecialistThe Cit Group 1995 - 2001The CIT Group provides business loans, financial services, and financing solutions worldwide. Initially hired in an entry level mailroom position, I was offered an opportunity in collections after demonstrating initiative, a solid work ethic, and an ability to take on higher-level assignments. I managed domestic and international portfolios up to $20 million while building key relationships and overseeing the collection queue of $200 million.
Jose Concepcion Skills
Jose Concepcion Education Details
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New York Institute Of Credit -
St. Nicolas
Frequently Asked Questions about Jose Concepcion
What company does Jose Concepcion work for?
Jose Concepcion works for Bergen Logistics
What is Jose Concepcion's role at the current company?
Jose Concepcion's current role is Accounts Receivable Manager | Operations Leader | Project Manager | Credit & Collections Manager.
What is Jose Concepcion's email address?
Jose Concepcion's email address is co****@****ail.com
What schools did Jose Concepcion attend?
Jose Concepcion attended New York Institute Of Credit, St. Nicolas.
What are some of Jose Concepcion's interests?
Jose Concepcion has interest in Martial Arts (Goju Karate).
What skills is Jose Concepcion known for?
Jose Concepcion has skills like Accounts Receivable, Accounts Payable, Account Reconciliation, Accounting, Credit, Customer Service, Credit Risk, Microsoft Excel, Spanish, Relationship Management, Policy, Credit Analysis.
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