José Daniel Padilla Luna Email and Phone Number

Maintain accurate and up-to-date project trackers.Submit comprehensive reports detailing progress and achievements within my area of responsibility.Identify and develop opportunities to maximize the value of the partnership for both parties.Proactively drive initiatives and help the partner understand incentives that strengthen the partnership and contribute to mutual success. Employ active listening to comprehend the partner's current issues and concerns.

Advise enterprise clients and end-users on their purchases.Facilitate technical and sales training.Negotiate with vendors to purchase high-end technology solutions. Stock management and pricing management.Computer troubleshooting for desktop and laptops.• Created an e-commerce strategy for a new store that surpassed the sales goal by 40% in the first month and was standardized by other managers. • Collaborated with other managers to build and implement a process automation tool across all the shops, which reduced the time needed to complete computer assemblies by 50%.

Monitoring and response of emergency signals from alarm systems.Perform frontline troubleshooting of alarm systems.Advise, quote and activate new services for customers and plan delivery of devices.• Responded to emergency signals according to SLAs with high service quality references.• Consistent productivity metrics above 90% monthly.

Security surveillance. CCTV systems and computers maintenance.IT support for internal customers.• As member of the department’s founding team, I collaborated during the planning and creation of the CCTV infrastructure and training of new hires.