Partner with key stakeholders across the organization to support executive leadership in affirming or refreshing the long-term strategy aligned to our mission and corporate objectives.Leading the implementation of the enterprise planning process and deliverables, aligning strategic aspirations to execution. Established a rolling three-year planning cycle that cascades and aligns corporate strategy to Lines of Business, Markets, and Operational priorities. Facilitated business unit strategic planning in alignment to corporate strategic objectives. Established governance bodies and forums to monitor progress and execution of planning efforts and to oversee calibration of planning assumptions and go forward options relative to external and internal dynamics. Partnered with Finance to prioritize and align program and initiative investments to the multi-year plan. Partnered with IT to develop a multi-year enterprise roadmap outlining initiatives to mature key capabilities in alignment to our strategic objectives. Partnered with HR to cascade and align long-term incentive goals to annual corporate goals and down to divisional goals providing line of sight to individuals and guide goals and performance planning. Developed and implemented an inclusive and targeted internal communications plan to cascade information on our strategic plan and execution across all audiences, including an annual business plan outlining corporate priorities, objectives, goals, and aligned initiatives identified to drive those forward. Supported leadership in the development of content and materials for Board of Directors meetings and communications. Supporting the leadership team in cultivating an effective and influential relationship with the Blue Cross Blue Shield Association in line with corporate strategic objectives.

Leading HCSC’s Corporate Strategic Planning process and deliverables. Partnering and collaborating across HCSC’s areas to plan, align, and execute initiatives to achieve corporate and line of business goals and objectives

Directing all the activities of the Information Technology Business Relationship Group aimed at establishing processes and services to enhance the engagement and strategic relationships with business partners. Lead a team working on Project / Initiative intake, prioritization, and sequencing

Leading a team of product and service managers responsible for the development and administration of several digital applications, including Blue Access for Employers (Employer customer portal), Provider portal and B2B services, and the eMarketing team responsible for promoting and increasing engagement of our digital assets.

Providing expertise in the design, development, and implementation of a Consumer Driven Health Plan product. Primarily focusing on the new product’s technology strategy and development.Key Accomplishments:•Consulted the CDHP product managers in market place offerings and product design.•Led the development and delivery of the product’s online services and features•Participated in the selection, negotiation, and implementation of key vendor services for the new product

Member of the executive team guiding the design, development, and delivery of an innovative Consumer Driven Health Plan (CDHP) platform. Involved in building strategic partnerships, business development, and Venture Capital fund raising initiatives. Raised $13M of VC fundingLed I.T. strategy and initiatives critical to the design and development of the company's products and services. Recruited and led a diverse I.T. team, reported to the CEO.

Responsible for directing a core I.S. team consisting of 6 in-house staff members charged with the operations and support of the technology supporting Unitedhealthcare of Illinois, including the data center, networks, administration of services, and project delivery. Relationship manager of outsourcing partner providing an added 100+ contract employees to run day to day operations. Reported to the COO.

Directed a core technical team charged with the support of the telecommunications, multi-platform computers, voice and data networks, and the administration of services to 250 plus customers in 14 locations. Led the design and implementation of information systems used for the gathering and reporting of data required for the NCQA accreditation site visit and HEDIS reporting. Reported to the CFO.

Provided leadership and support to a core team charged with the design and implementation of information systems used for the gathering and reporting of data for the NCQA accreditation site visit and HEDIS reporting. Designed and conducted the implementation of information systems used for the gathering and reporting of data required for the NCQA site visit, including databases for data collection and the creation of a Credentialing database for 40+ reps to collect Provider data. Implement processes for the collection, gathering, and reporting of data.

Designed and implemented a Customer Relationship Management (CRM) system used to manage the sales pipeline, contact management, and activity tracking for individual sales.

Designed and created databases within the Quality and Utilization Management departments utilized for manual data collection and management for HEDIS reporting.