Provided all travel information including handling baggage and adjustments to itinerary or bookings. Complaint Resolution Official which handled reports of dissatisfaction from those traveling and rectified all issues. Handled the boarding process and maintained constant early departures. Maintained safety and security while in secure areas.Maintained constant communication between pilots, flight attendants, and my own team of coworkers.Handled push-back procedures of the departing and arriving planes. Deicing and Anti-icing certified.

• Greeted all guests entering the store and assisted those who required it and answered phone inquiries. • Maintained adequate stock of all items in the store through relentless inventory.• Handled store layout for new promotions or revamping of products and items in the store. • Handled point of sale activities, returns, exchanges and customer service.