José Neto Email & Phone Number

Lisbon, Portugal

Executive Management & Business Consultant, with national and international experience in major telecommunication operator companies.Valuable business and technology know-how and experience covering Telecommunication Networks, Services and Applications, Digital Transformation, Project Management, Systems development combined with vast commercial, customer and operations focus, experienced in managing and developing large teams.

Lisbon, Portugal

Managing Partner at Strategy - Advisory, Consultancy and Projects, for Digital Communication Service Providers and related industry players. Communication Networks, Systems and Services Engineering - Advisory, Consultancy, Development and Projects.

Picoas - Lisboa - Portugal

Senior Consultant at Portugal Telecom – MEO Serviços de Comunicações e Multimédia, the market leader operator in Portugal.Real Time Charging and Service Platforms (Fixed, Mobile and Wi-Fi Networks and Services).

Windhoek - Namibia

Chief Technology Officer, encompassing Network and IT, at MTC - Mobile Communication Company. MTC is the main mobile operator serving Namibia, with more than 2 million customers.

Picoas - Lisboa - Portugal

Senior Consultant at Portugal Telecom Portugal, Picoas-Lisboa. Department of Service Platforms. Projects: Service Delivery Platform (SDP), Convergent Subscriber Data Management (CSDM), Charging and Billing Architecture for Oi.- Technology Development Consultant ( Platforms and Service Engineering)- Integrates PT Technological Projects Steering GroupBrief DescriptionTechnological update of know-how on state-of-the-art Network Architecture and Service Platforms via on depth study, workshops and projects. Responsible for the Project SDP (Service Delivery Platform), including definition of PT Strategy for Service Delivery and Architecture. Architecture for Convergent Subscriber Data Management (CSDM). Security and Protection Architecture and Solutions for Customer and Networks. Participation on several PT activities in advanced services (M2M, RCS, NFC, etc). Evolution of Charging and Billing Architecture of Oi (Brasil), including definition of Architecture based on CAS (Convergent Application Servers) and 3GPP OCS (Online Charging Systems), encompassing all networks and services.

Luanda - Angola

Director of Operation, Maintenance, Service Platforms and NOC at UNITEL, Angola. UNITEL is the leading mobile operator in Angola, currently with 12+ million customers.Brief DescriptionUnitel was a relatively small company at the end of 2004, with 120 employees and 350.000 Customers. However market demand was huge, and progressively and consistently the company achieved 1.000 employees and 6 Million customers by the end of 2009 and reached 12 million currently. Besides Managing Director as Operation, Maintenance and Supervision, I was also responsible for the Power Plant projects. Several problems were solved during my activity within Unitel (Generators, UPSs, Rectifiers, etc) including technical air conditioning. The main intervention, among others also important, was a complete redesign of all Power and AVAC among all Unitel technical buildings and sites. Overall daily, weekly and monthly reports with KPIs were developed, and this was a reference of control. The overall maintenance activities, for Network, Platforms, Infrastructure (switching centres and sites), Power, etc were designed and subcontracted with SLAs that gradually were driving for a better Quality of Service. The deployment of the Unitel Supervision Centre, was also a big achievement in 2005, with 24x7 staff. Team development and coaching was a systematic task with excellent results achieved. Deployment of an Integrated Alarm Monitoring and Reporting system. Implementation of a Work Order Management system for problem management. Deployment of Maintenance staff in all Angola Provinces (18 Provinces). Definition and implementation of a set of KPIs and reporting (Network and Services). Spare parts Control System. Standardization of external alarms definition and collection. Implementation of Keynote Sigos performance and Quality of Service monitoring and reporting system. Definition of formal Maintenance, Support and Supervision Procedures.

Aveiro - Portugal

Director at PT Inovação, Aveiro. NGIN Charging Platform, serving 100+ million customers along the world (Coordination Director) and other Projects. Development of the first worldwide mobile Prepaid with real-time charging and control, basis for the massive adoption of mobile services and international expansion of Portugal Telecom.Brief DescriptionPT Inovação is a Portugal Telecom company, developing telecommunication solutions for PT or other CSPs. My first project was in the scope of a Digital Switch, responsible for Signalling module Hardware and Software, and for the Call Control software. This provided a strong background in SS7 signalling, and was a fundamental step for the most relevant work within PT Inovação: development of the NGIN platform (Real-time Charging and Control for Prepaid and Postpaid, Fixed and Mobile Networks). This solution was deployed in Portugal and in several countries serving more than 100 million customers worldwide. The coordination of this important project, since the beginning until I leave PT Inovação, provided a lot of experience in several domains (technological, maintenance & support, continuous team developing and recruitment, service innovation, etc). This involved hundreds of high skilled professionals (in Portugal and also in PT Inovação Brasil), and it is still evolving as a basis for Portugal Telecom and other companies commercial service offers.