Jose Francis Email & Phone Number

Hong Kong

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Boston, Ma, Us

Boston, Ma, Us

- As part of regional architecture team, oversight of architecture direction for Liberty Mutual's Global Retail Markets in the East region (India, Singapore, Hong Kong, Thailand, and Vietnam) and collaborating with multiple country CIOs and tech architect/lead on a frequent basis to form a global Technology Solutions Group to facilitate knowledge sharing, implement best practices and create processes.- Manage and lead project/architecture decision across the East region- Expert in uplifting/Kickstarting strategic projects from different aspects like Architecture/Technical & Project Management- Create and deliver C-Level reports focused on key performance indicators, risks, issues and opportunities.

Boston, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

- Oversight of Software architecture at Liberty Insurance's HongKong operation.- Leading the application modernization effort of decomposing monolithic applications to a distributed architecture: APIs, Queues, and decoupled app layers.- Extensive experience in managing internal development team and also Vendor teams. Addressed issues of quality, cost, communication, culture and other issues that arise from a typical Client-Vendor establishment.- Developed an abstract online payment API to equip web products with payment capabilities.- Led the initial and intermediate stages of the operation's migration to the cloud leveraging AWS- Transformed the company's IT operation in Hong Kong to an Agile SDLC approach and introduced Jira to the operation- Launched a new online travel insurance platform that resulted in a significant increase in sales

Teaneck, New Jersey, Us

Technology: Java/J2EE, WebSphere Portal, WCM, SOA, IIB, Microservices, SpringRole: Technical Project Lead / Onsite Coordinator / Developer• Provide Technical Design and Solutions to Business Requirements encompassing multiple applications used by Customer, Agent and Public• Coordinate with teams across various locations to provide end to end solution• Resource planning, task distribution and monitoring • Project risk management, requirement change management and defect tracking• Conduct meetings with Business and IT on requirement gatherings, functional specifications, UAT reviews, post-implementation reports.• Handle build and deployments• Release planning and release management• Team building and knowledge sharing• Weekly status reporting, Timesheet preparation & submission, Monthly Dashboard update, invoice verificationAchievements• Designed and Integrated Manulife customer website with Payment gateway [first of a kind implementation in Manulife Customer Website] • Designed and Integrated Manulife Customer Website with Qualtrics Survey (Solution Architect) which was first of its kind implementation using Spring boot, Microservices, Pivotal Cloud Foundry, Microsoft SQL in Microsoft Azure, and Web Content Management.• Successfully Implemented Simplified Chinese in Manulife Public Website using web content management, Java J2ee and Web sphere portal.

Teaneck, New Jersey, Us

Technology: Java/J2EE, WebSphere Portal, WCM, SOA, IIB, MicroservicesRole: Developer• Requirement study and estimation.• Design and develop quality applications as per the Manulife framework and industry standards.• Unit testing, SIT/UAT support, test data preparations.• Documentation of final deliverables.• Handle build and deployments.• MTP and document preparation for release management.Achievements• Successfully improved the reusability, maintainability, and performance of the Customer Website application by replacing EJB calls with SOAP web services implemented in Service Oriented Architecture.

Teaneck, New Jersey, Us

Technology: Java/J2EE, WebSphere PortalRole: Developer• Responsible for requirement gathering, analysis, implementation, and testing of the application.• Preparation of Design Documents and Design approach• Involve in Estimation and preparation of test cases.• Development and Unit testing adhering to the coding standards and practices• Code review as per the agreed standards. • Unit testing using JUnit.• Developed an automated testing tool, Batch Simulator.• Defect fixing and support for SIT and UAT• Documentation of developed Components and module.Achievements• Awarded with “COLT NEWCOMER - Cognizant” as honor and acknowledgment towards excellence at work.

Teaneck, New Jersey, Us

As System Business Analyst,• Responsible for requirement gathering and analysis.• Preparation of user requirement and user manual.• Played vital role in implementing the application by acting as a POC for the development team and resolved their queries regarding the proposed application both in technical and functional perspective.• Provided relevant suggestions and ideas for improving the overall user experience of the application.

Thrissur, Kerala, In

As Maruti Suzuki India Limited, Service Engineer• Provide technical advice and guidance for effective servicing of the vehicle.• Analyze the root cause for major issues like Engine failure and submit report to Maruti Suzuki India Limited• Plan the servicing of vehicles based on the complexity and nature of service, considering the available resource. So that we can target to deliver all the vehicles on the same day.• Review and approve service orders.• Meet regularly with clients to ensure that their expectation are met by our team.• Monitor team performance and help them to improve in effective way.