• Developed a new service featuring the development of statistical ML dashboards for customer strategic decisions, boosting revenues by 12%• Redefined dev team KPIs to reduce bugs by 23% per sprint

• Coordinated QA workflow reshaping and version control standards to boost dev ticket completion by 73% monthly.• Orchestrated a product flywheel framework to enhance customer feedback analysis, resulting in an 87% increase in customer lifetime value.• Led cross-functional team to align strategic objectives and prioritize projects, increasing post-trial adoption rate by 31%.

• Spearheaded the development of financial rating models to expedite loan origination process and provide portfolio-level insights.• Conducted market assessments and scenario modeling to scale operations through root-cause analyses and consultation with industry experts.• Identified detailed needs within customer companies to support prototyping efforts.

• Streamlined manual daily reporting processes into a fully automated solution, reducing processing time by an average of 72.4%.• Built cloud-based analytics environments for department-wide use, growing audience 9x and catalyzing faster report generation and data analysis.• Produced key components of a metrics visibility initiative, contributing to revenue generation.

- Monitored and maintained the website's performance by monitoring uptime, page load speeds, and server capacity, ensuring seamless user experiences across different devices and browsers.- Analyzed website metrics, identified trends, and generated insights to inform data-driven decisions for enhancing user experience, increasing engagement, and driving goal completion.- Acted as the go-to expert for all web-related matters, collaborating with various internal teams and external vendors… Show more - Monitored and maintained the website's performance by monitoring uptime, page load speeds, and server capacity, ensuring seamless user experiences across different devices and browsers.- Analyzed website metrics, identified trends, and generated insights to inform data-driven decisions for enhancing user experience, increasing engagement, and driving goal completion.- Acted as the go-to expert for all web-related matters, collaborating with various internal teams and external vendors to execute web projects, troubleshoot issues, and implement improvements.- Diagnosed and resolved technical issues swiftly, from broken links to malfunctioning features, ensuring the website's uninterrupted availability and functionality. Show less

- Provided administrative support (Student Data Management, Cost Accounting and Logistical Support) for newly launched programs for overseas international students to enrich themselves with American socio-political attitudes, the U.S. business environment and domestic culture.- Engaged in student data management, cost accounting, and logistical support, ensuring the highest levels of operational success for each program.- Provided critical support to an audience of 50 international… Show more - Provided administrative support (Student Data Management, Cost Accounting and Logistical Support) for newly launched programs for overseas international students to enrich themselves with American socio-political attitudes, the U.S. business environment and domestic culture.- Engaged in student data management, cost accounting, and logistical support, ensuring the highest levels of operational success for each program.- Provided critical support to an audience of 50 international students, engaged in sessions spanning law, history, business, and entrepreneurship. - Leveraged superior organizational expertise and technical skill to manage a database of participant profiles, administer an accounting database, and coordinate the planning and execution of off-campus events. Show less

- Rebuilt 4 hour process of daily status updates as 10 minute task.- Constructed database of historical CMBS figures to isolate trends in conduit securities for SAMS company surveillance rules database- Updated CMBS Portfolio contact information via referencing trustee websites and trade tickets as proof of purchase.- Analyzed $210m segment of held asset classes and assisted the portfolio management process.- Assembled quarterly Credit Research Report to effect $31m Genworth… Show more - Rebuilt 4 hour process of daily status updates as 10 minute task.- Constructed database of historical CMBS figures to isolate trends in conduit securities for SAMS company surveillance rules database- Updated CMBS Portfolio contact information via referencing trustee websites and trade tickets as proof of purchase.- Analyzed $210m segment of held asset classes and assisted the portfolio management process.- Assembled quarterly Credit Research Report to effect $31m Genworth position.- Processed 128 hours of report files from online databases. Show less