Public Relations– Business Development– Driven and Goal Oriented. Participative management professional; results focused, entrepreneurial, and practical. 20+ years progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of world-class service delivery, lean operating methods, renewed marketing directions, and incentive-driven rewards for team achievement. Acknowledged for capacity to observe, calculate and react swiftly to avert conflict and restore workplace harmony. Derive genuine pleasure from transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success. Flourish in turnaround situations, restoring profits and instituting the essential infrastructure crucial to sustained prosperity. BBA International Business focused in Marketing from TEC de Monterrey.