•Analysis and development of internal procedures and processes.• Support to the user, mostly in a proactive way.•Development of applications in VBA Access and Power BI for administration.•Development of SQL queries for data export in Oracle Databases.•Use of various software specific to the hospitality industry and others of general use, such asQlikView, Team Viewer, Remote DeskTop Manager, New Central, New Hotel, Toad, Tools Office.

• Used multi language skills to successfully communicated with stakeholders, clients, vendors and colleagues • Analyzed user needs and software requirements to determine feasibility of design within time and cost constraints• Developed software and obtain data for financial or regulatory reports required by laws, regulations or boards of directors• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.• Partnered with legal team to understand requirements, designed solution (MIKA) to quickly search and validate information resulting in reducing cost and effort and was later adopted by Seines (a technology partner of Banco de Caja Espana de Inversiones)• Designed, developed and maintained various modules to compute information quickly and reduce manual effort • Created mechanism that sorted and grouped in different files all of the bank’s emails resulted in cutting down 18 hours per month of work for 6 FTEs down to below an hour per month• Identify and reconcile errors in client data to ensure accurate business requirements.

• Use of object-oriented programming languages (VB6, C#)• Developed, documented and revised system design procedures and test procedures• Projects mainly in the insurance and banking business• Worked on call for emergencies situations related to production problems

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