Jose Luis L. Email and Phone Number

I have been actively engaged in the financial industry since 1991, focusing my career on Business Operations and IT functions. Throughout this time, I have spearheaded numerous large-scale projects aimed at implementing operational solutions and fostering a culture of excellence.My strengths lie in my exceptional management and relationship-building skills, combined with a natural aptitude for leadership. I excel in communication, whether liaising with top-level management, external clients, or new recruits. I am deeply motivated, hands-on, dynamic, and committed to maximizing the potential of my team, the business, and myself.Having worked and lived in key financial hubs such as Zurich, London, Hong Kong, and Sao Paulo, I possess extensive experience in global financial markets, particularly in operations. This exposure has honed my ability to manage diverse teams across various locations and time zones.Central to my daily focus is people management, where I prioritize building capabilities, training, and empowerment to drive sustainable results. I have successfully led efforts in implementing regulatory change programs, navigating both the technological and human aspects of these transformations. More recently, I have played a pivotal role in operational change and digital transformation initiatives, specifically in how brokers engage with our company.