Reporting to the CEO, accountable for the IT strategy & operations throughout USA and Mexico in a $100M logistics / custom brokerage company•Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, standardizing business applications, and coordinating the evaluation, deployment, and management of current.•Integration of IT operations along the US / Mexico border•Implemented NIST security framework ensuring the protection of its intellectual property, data, and other digital assets leading to a reduction in 30% cyber security incidents•Managed the execution of Power Bi data analytics platform, leading to a 20% increase in operational insights and decision-making capabilities

As CEO of a leading real estate rental portfolio, I’m dedicated to driving strategic growth, optimizing asset performance, and delivering outstanding returns for investors. I specialize in building, managing, and expanding diverse property portfolios that meet both market demands and investment goals. My focus is on creating sustainable growth by enhancing tenant satisfaction, improving operational efficiencies, and capitalizing on new market opportunities.I am passionate about leading high-performance teams and fostering a culture of accountability, collaboration, and innovation. With a strong foundation in financial management and property strategy, I prioritize data-driven decisions that maximize ROI and maintain a competitive edge in a rapidly evolving market.Key Responsibilities:Strategic Portfolio Growth: Develop and execute the overall strategy for expanding and diversifying the rental property portfolio, identifying and pursuing profitable acquisition and development opportunities.Asset Management: Oversee asset performance by setting KPIs and benchmarks, ensuring high occupancy rates, tenant satisfaction, and cost-effective property management.Financial Oversight: Collaborate with finance teams on budgeting, forecasting, and financial reporting to optimize ROI and support sustainable growth.Team Leadership: Lead and inspire cross-functional teams in property management, maintenance, leasing, and finance, fostering a culture of excellence and accountability.Investor Relations: Maintain transparent, consistent communication with investors, providing regular updates on portfolio performance, market trends, and strategic initiatives.Compliance and Risk Management: Ensure full compliance with local, state, and federal regulations related to leasing, tenant rights, and property management standards.

Reporting to the CEO, accountable for the IT strategy & operations throughout North and South America for a dynamic renewable energy organization. Responsible for ensuring successful design and implementation of IT solutions within a globally diverse environment. Lead a talented IT team focused on aligning technology with business needs, fostering innovation, and enhancing operational efficiency.• Implemented data analytics using Power Bi / Informatica to aggregate 10 operating companies’ reporting needs to the parent company within 12 months• Established a robust cyber security and educational program to safeguard data & digital assets, enhancing the cyber security maturity of the region• Segregated the SCADA (OT) network from the business network to ensure compliance with energy regulatory agencies• Integrated 3 acquisitions within 24 months in the USA, Brazil, and Colombia.• Standardized business applications and oversaw the evaluation, deployment, and management of IT systems such as SAP and NetSuite ERP consolidation, Salesforce implementation, Workfront, and Workday HR within a 24-month period.• Collaborated with internal groups, managed service providers (MSPs), and IT vendors to ensure smooth operation of the IT department• Identified opportunities for cost-effective investments in applications, IT systems, network, and cloud solutions• Ensured data protection compliance with governing agencies and regulations including NERC, NIST, GDPR, and CCPA.

Reporting to the VP of Operations, Oversee the global IT operations for Farouk Systems. Accountable for the delivery of IT solutions in a complex manufacturing and distribution global organization. Responsible for directing the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, achieve standardization of business processes, and monitor corporate initiatives. Hire, develop, coach, and lead a high functioning IT team that partners with Accounting, Customer Service, Innovation, Operations, Sales & Distribution, and other functional areas.• Develop SAP solutions to meet the expressed needs and plan, resource, and execute solutions in a consistent manner • Establish reliable security solutions for the company to ensure protection of its intellectual property, data, and other assets • Monitor changes or advancements in technology to discover ways the company may gain a competitive advantage • Participate in strategic and operational governance processes of the business organization • Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, standardizing global business applications, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization • Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development • Governance and enforcement of all licensing agreements within the organization • Disaster Recovery planning – review and monitor disaster recovery requirements of the organization and communicate the status to management to ensure capabilities are aligned with management requirements.

● Management and optimization of the global IT infrastructure and Industrial Infrastructure providing technical leadership, direction and control to design, develop, implement, maintain and support the Company's IT technical needs and requirements.● Manage a highly skilled technical team, including third-party IT vendors, to ensure the highest possible service, support and quality levels are achieved across all areas of responsibility.● Oversee complex enterprise architecture and infrastructure projects, including project management, budgets, resource allocation, prioritization, scheduling and issue/risk management.● Assist in developing and monitoring the IT infrastructure operational and capital budgets; help identify changes in the business environment that affect budgets and recommend corrective actions.● Maintain visibility into compliance of standards, best practices, and continual improvement of their quality. ● Drive toward operational excellence while safely embracing change in a 24-hour operating environment.● Ensure business continuity for uptime, backup, recovery, and redundancy.● Work closely with the Director of Enterprise Applications and Plant Floor Systems; and the Director of Information Security to ensure business applications infrastructure and requirements are understood and protected.

Create mutually beneficial opportunities for IT, vendors and internal and external customersTune service delivery processes and make recommendations regarding governance to allow cross- functional teams to deliver superior IT performanceSet and continually manage service delivery expectations with vendors, IT, internal customers and stakeholdersDevelop best practices and tools for service delivery for customer-centric operationsProactive manage changes in project scope, identify potential crises, and devise contingency plansPerform benchmarking studies and ensure better service delivery structures are achieved.Assess outsourcing vendor’s performanceDrive customer Service, IT innovation, best practices and cost efficiencies.Build, develop and grow business relationships vital to the success of ITCoach, Mentor, IT Team

Oversee Lan / Wan, server / desktop / helpdesk support, outsourced vendor management, telecommunications, On-line reservation/ticketing websites, betting systems, POS systems, and infrastructure. Direct internal audit & annual SOX risk assessment preparation and execution. Manage data center operations & disaster recovery / business continuity plan. Establish change control process, and designed and chaired rewards and recognition program.Selected AchievementsIntegrated Micros POS system, RMS with MS Dynamics General Leader.Developed Internal Simulcast /Accounting Application for Off Track Betting Revenue ReconciliationDeveloped metrics reporting system for executive management team to analyze and trendmarket conditions, incorporating such measures as Market Capture %, and Market PenetrationOutsourced Ticketing SystemCut hardware size in half and energy cost by one third through implementation of VMWareConverted wan links to MPLS for betting systems and company owned tracksSpearheaded successful disaster recovery/business continuity planVolunteer Technical Support for Girls Inc of Houston, a non-profit organization

Responsibility for Technical Services consists of Network infrastructure, including wide-area networking. Also had responsibility of user support, help desk, telephone support, network security, electronic mail and network administration. Developed standards for software deployment on servers and implemented software distribution. Managed the design of LAN/WAN.Selected AchievementsTransitioned to Cadence for supply chain management and logistics operations leading to a 30% ROI in the first yearNetworked all warehouses on both sided of the US / Mexican borderDesigned and Implemented Customer Portal for real-time shipment tracking, fulfillment and accounting processes enhancing customer experienceReduced International long distance calls 80% by connecting legacy PBX's via VOIP gateways

Performed multifaceted roles as senior level IT Manager for U.S. West region, which included datacenters, business offices, Call Centers and retail stores in 15 markets. Managed group of managers and 60 + Network / System Administrators and end-user support staff in ensuring system continuity and optimal uptime for 15,000 users. Directed departmental budgets for hiring, training, mentoring, performance appraisals, and career development. Actively tracked reports and maintained server uptime of 99.8% or better in an environment of Windows / Unix Servers. Frequently facilitated installation of applications and OS upgrades. Collaborate with partners to discuss opportunities to improve processes. Decision-making authority for all change controls region-wide. Authored Standard Operating Procedures (SOP) for Change Management, Service Level Agreements, build outs.Selected AchievementsManaged IT integration in various mergers and acquisitions Directed design and on-time installation of completed Lan / Wan infrastructure for 425 retail locations in 12 monthsAutomated payments across the region by leading successful design and installation of 300 NCR Bill Payment SystemsSpearheaded a $10 million capital OS/Hardware upgrade project for 15,000 users in a 12-month period25% reduction in operating expenses delivered by leveraging technology to cut enterprise-wide software deployments from three months to 15 daysDecreased end-user SLAs from five to two and a half days in a three-month period

Instructed students in core computer curriculum. Contributed to curriculum design and development of new software technology. Promoted effective team dynamics.Managed multiple concurrent assignments on- and off-site for EPCC's clients. Created change-management plans, executive summaries, and training curriculum. Trained staff in change-management methodologies through group and individual training, job aids, and quick user guidesDevelop customized training curriculum for institution's clients