Lead architecture team to deliver solutions to support enterprise platform for Service Delivery ● Designed solutions using microservices architecture patterns on AWS. Technology stack included Angular, Java, Springboot, Lambda, Postgres, and Dynamo DB. ● Designed event-driven integration service platform. ● Designed an SLA Violation detection and intervention framework that increased service provider compliance by 75%. ● Designed a Parts tracking Shipping Engine Integration engine that reduced returned parts by 50%. ● Designed a Voucher Redemption System for the retail business.

Lead a team of application architects to maintain and enhance the international enterprise policy, claims, and finance system supporting 15+ countries. System features included sales, billing, taxes, payments, claim adjudication and fulfillment, vendor management, communications, repair and logistics, supply chain, and inventory management. It supported business with some the world premier mobile carriers, OEMs, retailers, eCommerce, and banks. ● Increased performance by 200% by implementing cloud solutions using as Azure Event Grid, Service Fabric, and Service Bus.● Reduced integration effort with vendors by 30% by architecting an integration middleware using MuleSoft, Azure APIM, SOAP and REST APIs.● Partnered with the sales organization to onboard clients which resulted in revenue growth of over 30 million in new policies and $150 million in written premium.● Reduced security vulnerabilities by implementing secure coding practices and static code analysis using HP Fortify statistics.● Pioneered a strategic partnership with Enterprise Architecture and Product Engineering teams to create a microservices based, cloud native architecture, and establish the vision, blueprint, functional and technical roadmap.● Provided technical direction to the product development team on software engineering best practices, quality, performance, and programming standards.

Managed a portfolio of web applications and components as part of a modernization program to develop a strategic platform in support of the Global Vehicle Service Contract business.Modules included a Business Rules Engine, a Data Transformation System (SSIS), a Risk Assessment module, a Data Analytics driven Fraud module, and an Accounting and Finance configuration and transaction system.● Reduced defects of the rules engine by 75% in less than three months by putting a team together and coaching developers and scrum master become a self-manage cross-functional scrum team. ● Reduced onboarding of new clients from 6 months to less than one month by developing a self-service user-friendly MVC application to configure and process accounting transactions, completed ahead of schedule and under budget using agile development methodologies.● Hired developers, negotiated with vendors, and managed teams of onshore and offshore developers.

Leadership position accountable for enhancements to the system's architecture and conducting gap analysis to identify and design new features in alignment with Enterprise Architecture ● Conduct technology research, evaluate Web Application frameworks (Bootstrap, Angular), proof of concepts and rapid prototyping● Provide expert opinion and recommendations to Analysts and Developers on system’s features and architecture and insurance regulatory compliance.● Streamlined operations and increased competitive advantage by redesigning the claims process.● Applied architectural patterns, software engineering design patterns and SOLID software engineering principles and best practices.● Inspire and influence developers to focus on software quality through code and design reviews

Hands on manager of a team of over 20 engineers, business analysts, and QA, delivering working code to production environment every two weeks using agile development methodologies.● Oversaw project budgets of over $5M ● Recruit, onboard, mentor, coach, train, motivate, and set goals for staff.● Architecture, systems design and delivery of enhancements and innovative features for the product.● Collaborate with country business stakeholders to prioritize user stories based on business value.● Project management and change management processes, including reporting to Portfolio Management● Responded to system audit, SOX controls compliance, and insurance regulations● Migrated Source Code Management from Visual SourceSafe to TFS

Designed, developed, troubleshoot, and software testing of components and web services (WCF & SOAP) of the Policy and Claims System for Mobile Protection Plans and Extended Warranties serving the International markets.● Improved response of the web application by 50% by implementing AJAX and improving cache management.● Reduced conversion expenses by reducing conversion time by 60%.● Migrated application from Visual Studio 2003 (Net 1.1) to Visual Studio 2005 (Net 2.0) one month ahead of schedule.

Department of Labor, San Juan, PR• Lead team of eight consultants who designed, developed, tested and implemented a Web-Based Insurance Claims Processing System for the Government’s Short-Term Disability Insurance Program (SINOT)• Wrote functional specifications• Designed systems concept, architecture and data model• Developed and debugged systems components using Visual Studio.NET• Supervised the entire software development cycle focusing on software quality and customer satisfactionOffice of the Commissioner of Financial Institutions of Puerto Rico, San Juan, PR• Managed all aspects of the development process of the application on VB.Net• Gathered requirements from the customer.• Designed Custom WEB Application to handle the recording of Financial Licenses and Securities• Wrote functional specifications for programmers.• Designed UI and Relational Database Model using Visio• Migrated database from legacy system over to MS SQL Server using DTS and SQLOffice of Management and Budget, San Juan, PR• Managed team of 20 analysts and developers and served as primary point of contact with customer.• Wrote Functional Specifications, Quality Assurance Plan and Risk Management Strategies• Supervised and reviewed Transactions Specifications. • Designed and developed data gathering strategies and procedures.• Designed the format of Specifications for Transaction Documentation• Analysis, design and implementation of customer requirements for the development of a web-based data repository, written on the .NET platform

• Deployed, configured and supported carrier class wireless Internet and Messaging solutions for some of the largest telecommunication service providers in North America: Sprint PCS, Kansas City, MO; Telcel, Mexico, DF; AT&T Wireless, Bellevue, WA; Bell Mobility, Toronto, CA; TimNet, Miami, FL; Telefonica Móvil, Lima Perú; and Codetel, Santo Domingo, Dominican Republic• Provided expert advice on Openwave’s products to customers. • Provided on-site support for Mobile Access GatewayDeveloped custom solutions and Interfaces to integrate Openwave’s products with various third-party systems and applications. Some of the most notable projects were:• Designed and implemented custom application to provide unattended “Over the Air PRL Updates”• Implemented SNMP alarm notifications and Performance integration for Metrica in Perl.• Designed, implemented, tested and deployed custom interfaces for the “Ringers and More”.and “Over the Air Provisioning” services• Developed, tested and implemented custom interface using Perl and XML between Instant Messaging client and Message Store• Designed, implemented, tested and deployed Batch provisioning system in Perl. • Developed Web Based login interface to UP.Web in Perl and HTML.• Developed a Web-based Custom Activity Reporting Application in Perl and sqlplus.• Performed branding for Openwave Instant Messaging client using Visual Studio .NET• Configure and integrated RADIUS with Openwave Mobile Access Gateway

• Team leader of the Database Design Group. Lead Design of Relational Database using ERwin for Oracle 8. • Participated in the entire software development cycle of a Service-Level Management Application for Telecommunication Service Providers. • Developed rapid prototype for the application's GUI in Java using VisualCafe• Designed and implemented a CORBA distributed module to interface between database and the other system components. Designed and implementation using RationalRose, C++ and Pro*C.

• Participated in the implementation of a Data Warehouse System at VISA International in Miami• Installed, configured and integrated Informix and Seagate clients with server products on Windows NT• Migrated development and production environments and applications from UNIX to Windows NT.• Developed and tested data loading, conversion and validation programs using INFORMIX-4GL.• Performed database administration and tuning on INFORMIX databases and System administration on UNIX and Windows NT.

• Answered technical questions about Informix products to Latin America customer base. specifically involved with more difficult cases on 4GL, ODBC, NewEra, Web Development tools and Data Director for Java and Visual Basic• Supported most Informix engine and tool products. • Identified, troubleshoot and solved a variety of technical problems including installation, configuration, programming and performance tuning. • Developed test cases to reproduce and/or isolate problems, debugging customer's code and identifying and reporting product defects.

• Participated in the implementation of a Case Submittal System for the PR Industrial Commission.• Developed applications using INFORMIX-NewEra and Microsoft-Visual Basic. • Integrated applications to Wang's Workflow and Imaging applications using DDE.• Performed UNIX System administration and INFORMIX Dynamic Server database administration and tuning.

• Coordinated the entire implementation of a government MIS System. System was implemented on time.• Supervised team of nine people that included analysts, programmers and data entry personnel.• Developed implementation and migration plan. • Developed and modified various modules using Basis' BBx (Business Basic).• Performed UNIX System Administration.

• Participated in the implementation of an enterprise MIS System.• Mentored junior developer in SQL and 4GL.• Modified third party code to meet specifications using INFORMIX-4GL and ESQL/C.• Performed analysis, design and implementation of new sub-systems, specifically, Job Cost Reports, a time-keeping system integrated with payroll system and a Sales Order sub-system.• Extensive use of SQL to convert and migrate data from legacy system.• Performed UNIX System Administration and INFORMIX-Online tuning.